Note fondée sur 310 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Eyerything was good
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Nice comfortable bar and bartender
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Hotels
We arrived late at night after a very long drive. The hotel would not allow us to check-in to the pet-friendly room we had booked online as they had overbooked their pet friendly rooms and had nothing left that would accommodate our dog. The front desk person, Kayla, was very kind and would have checked us in but her offsite, off-duty manager refused. Kayla did call around, again, at 11:30 to try to find a room. Through some miracle, one hotel in town had an available room. If it had not, we would have had to sleep in our car because the Best Western would not budge. We were told it was a mistake on Hotels.com's part which seems illogical knowing that hotels can regulate their inventory with the app. The Hotels.com app showed clearly that the room was a pet friendly one by the way. It was a busy holiday weekend in a small resort town.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 24 août 2024 sur Expedia
Pretty outdated and not super clean but that’s typical for the area. Great location for the bearskin trail and the bartender was nice!
par un voyageur de Appleton
Publié le 20 août 2024 sur Expedia
Dingy & musty, long overdue for a complete remodel. If your campsite is rained out, your gear is soaked, and all you want is a dry bed, this is the place for you. Otherwise, you can do better. Barely squeaks a 2-star rating. A huge disappointment. (If you are hotel mgmt reading this, don't offer empty apologies. Actions speak louder than words.)
par un voyageur
Publié le 19 août 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
27 août 2024 par Alisha T. , Gestion de l’hôtel
Dear Melissa, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alisha ThomsGeneral ManagerBest Western Plus Concord Inn
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Alisha T. , Gestion de l’hôtel
Dear Chris,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alisha ThomsGeneral ManagerBest Western Plus Concord Inn
par un voyageur
Publié le 10 août 2024 sur Expedia
Easy to get to and in a great location. Only thing I would say I didn’t like was the beds. They weren’t very comfortable for me but not so bad that I couldn’t sleep.
Commentaires de Gestion de l’hôtel
27 août 2024 par Alisha T. , Gestion de l’hôtel
Dear Kyle,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alisha ThomsGeneral ManagerBest Western Plus Concord Inn
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Alisha T. GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review our property. We appreciate your loyalty to our brand.Sincerely,Alisha ThomsGeneral ManagerBest Western Plus Concord Inn
