Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,8 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Одна ночь в отеле
Publié le 24 févr. 2020 sur HotelsКонсервативная обстановка, но в целом всё хорошо. Интерьер требует обновления
Commentaires de Gestion de l’hôtel
23 mars 2020 par Елена, Gestion de l’hôtel
Благодарим за отзыв и обязательно учтем Ваши замечания.
par un voyageur
Publié le 24 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Директор отеля "У фонтана", Gestion de l’hôtel
Благодарим за Ваш отзыв и внимание к нашей гостинице! Ждём Вас снова!
par un voyageur
Publié le 2 sept. 2019 sur Expedia
A low-rise hotel within short trolley-bus ride from city centre. The twin room was fine, with good air-conditioning and a fridge. Although the hotel is close to a busy road, the room was very quiet even with the window open. Staff spoke good English and were very helpful. The included breakfast was described as "continental" but had some cooked-to-order items available and ample choice. We also tried the restaurant in the hotel grounds for an evening meal and were happy with its value for money: they give a 25% discount to hotel guests.
Commentaires de Gestion de l’hôtel
7 sept. 2019 par Елена Руцкая, Gestion de l’hôtel
Уважаемый гость! Благодарим Вас за отзыв об отеле. Очень приятно получить такую высокую оценку работы персонала и предоставляемого нами сервиса. Мнение наших гостей очень важно для нас! Мы прилагаем максимум усилий, чтобы наши гости чувствовали себя в отеле также уютно, как и дома. Будем рады встречать Вас вновь в нашем гостеприимном отеле «У фонтана»! Для постоянных гостей в отеле действует программа лояльности. С наилучшими пожеланиями, администрация гостиничного комплекса «У фонтана».
par un voyageur
Peggio di così non si può
Publié le 20 août 2019 sur HotelsPersonale che non parla inglese, menefreghista e servizio orrendo. Colazione squallida e da stare male. Pulizia carente soprattutto nella stanza. Ho pagato più di quello che era stato pattuito con il sito. Mai più
Commentaires de Gestion de l’hôtel
29 août 2019 par Direttore dell'hotel, Gestion de l’hôtel
Caro, Omar Grazie per il tuo feedback. Siamo spiacenti di non poter soddisfare le vostre aspettative dall'hotel. Tuttavia, va notato che per il soggiorno hai pagato esattamente il costo indicato sul sito e hai una conferma della prenotazione. Ciò è confermato ufficialmente da un assegno circolare e da un buono per la prenotazione. Sì, al momento del check-in, hai chiesto all'amministratore di ridurre il costo della vita, ma ciò non è possibile, dal momento che hai già concordato con il prezzo indicato sul sito web al momento della prenotazione della camera e l'amministratore dell'hotel non ha il diritto di modificare il costo della vita. . Speriamo che la tua prossima visita a Minsk sia piena solo di emozioni positive e un alto livello di servizio. Cordiali saluti, l'amministrazione del complesso alberghiero "U Fontana".
par un voyageur
Publié le 11 juin 2019 sur Expedia
The staff were very friendly and helpful. The hotel was very clean and we had a huge room which had a separate lounge.
It is situated very close to a metro station and a supermarket.
At the supermarket there is also a currency exchange .
Commentaires de Gestion de l’hôtel
25 juin 2019 par Administrator, Gestion de l’hôtel
Thank you very much! We wiil be wery glad to see you again! Welcome!
par un voyageur
прекрасное обслуживание, плохой завтрак
Publié le 17 avr. 2019 sur HotelsБольшой номер, прекрасное обслуживание, плохой завтрак, неудобный район.
par un voyageur
Publié le 8 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2019 par Администратор, Gestion de l’hôtel
Благодарим за Ваш отзыв и внимание к нашей гостинице! Ждём Вас снова!
par un voyageur de Moscú
Hotel bueno céntrico con un personal amable
Publié le 24 août 2018 sur ExpediaMuy bueno el servicio y la propuesta de alimentación. Solo mejorar el tipo de colchón
Commentaires de Gestion de l’hôtel
29 août 2018 par Менеджер по маркетингу Елена Руцкая, Gestion de l’hôtel
Gracias por quedarte con nosotros ¡Gracias por tus comentarios!
Recommandé
pour Événement personnelpar un voyageur
Publié le 2 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2018 par Менеджер по маркетингу Елена Руцкая, Gestion de l’hôtel
Благодарим за проживание у нас. Благодарим за ваш отзыв!
Гостеприимно ждем Вас вновь в отеле "У фонтана"!
Recommandé
pour Tout le mondepar un voyageur de France
Inexpensive, very pleasant staff and good locatio
Publié le 6 déc. 2017 sur Expedia
Pour : Inexpensive, location, amenities and staff
Contre : Installation of a lift but I am being picky - it is an unpretentious 3-star and priced accordingly.
Emplacement : Walking distance to Belarusian Museum for the 'Great Patriotic War', parks etc and supermarkets, offices etc
This is the second time I have stayed at the hotel.
We were in Minsk on business and on a tight budget. The hotel is inexpensive and unpretentious yet boasts a good restaurant, excellent staff and good amenities. The sauna complex is excellent and very well equipped. The cold- water plunge pool was especially effective and big enough to swim in – all though not for long!
Thirty minutes from the airport and reasonably central, the hotel is well situated for our needs and comes recommended on the proviso that it is a 3-star. It does not have lifts but only 3 floors, so if you are fit it is no hardship.
Endorsed
Commentaires de Gestion de l’hôtel
14 déc. 2017 par Lapshin Igor Olegovich, Gestion de l’hôtel
Dear Alexander! Thank you for your appreciation of the work of the staff and the quality of service in our hotel complex. The opinion of our guests is very important for us! But we do not stop there and every day we strive to improve the quality of the services offered. What would our guests feel at the hotel "U fontana" is comfortable and cozy, like at home.
We hope that on your next trip to Minsk, you again choose our hotel. For loyal guests, the hotel has a loyalty program.
Sincerely, Director of the hotel complex "U fontana".
