Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
This is our favorite place to stay when we visit Sandestin. Close to the beach and dining, spacious rooms, and safety/quiet makes it the perfect place to relax! Even with construction going on, we had the perfect trip!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The resort is beautiful and amazing but I did not like that the picture is deceiving in that the pools are not near the hotel at all. U have to drive or take the tram to back and forth to the beach and pools. The worse part was our room had 2 bad leaks in it and we were not offered anything for it
par un voyageur
Not so great
Publié le 30 juin 2024 sur HotelsThe resort has a HORRIBLE smell as soon as you step off the elevators. My sister and I couldn’t determine if it was backed up sewer lines or dead fish. The sinks do not drain properly and we saw numerous bugs in our room. Very very old place that needs a lot of updates.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
Thank you for bringing this to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we strive to provide a comfortable and enjoyable experience for all our guests. We will address the concerns you mentioned regarding the smell, drainage, and cleanliness immediately with our maintenance and housekeeping teams to ensure they are resolved promptly. Please know that we are committed to making improvements and appreciate your understanding. We hope you will give us another opportunity to exceed your expectations in the future.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
We're sorry to hear about your disappointing experience during your recent stay. Your feedback is very important to us, and we apologize for falling short of your expectations. Please know that we take your comments seriously and will use them to improve our services and facilities. We value your business and hope to have another opportunity to provide you with a better experience in the future.
par un voyageur
Comfortable Stay
Publié le 19 juin 2024 sur HotelsThe area was quaint and very nice. The condo was undergoing some renovations so not all floors were accessible. With older buildings comes older smells but overall it was a pretty decent stay. The staff was excellent and very accommodating!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Resort Management, Gestion de l’hôtel
We appreciate your feedback and understanding during our renovations. It's wonderful to hear you enjoyed our quaint area and found our staff accommodating. We hope to welcome you back to fully experience our refreshed accommodations!
par un voyageur
Family wedding
Publié le 13 juin 2024 sur HotelsI loved this condo, location was perfect and staff was amazing
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
Thank you so much for your incredibly kind review! We're thrilled to hear that you had such an outstanding experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we exceeded your expectations. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay. Thank you again for choosing to stay with us and for your glowing recommendation!
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
Thank you so much for your incredibly kind review! We're thrilled to hear that you had such an outstanding experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we exceeded your expectations. Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay. Thank you again for choosing to stay with us and for your glowing recommendation!
par un voyageur
Publié le 29 mai 2024 sur Expedia
Feels really safe, didnt know it under renovation this is is hotel is a inside of a club area
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your review! We're glad to hear that you felt safe during your stay with us. We apologize for any inconvenience caused by the renovations; our goal is to enhance our facilities to provide an even better experience for our guests. We appreciate your understanding and hope that despite this, you were able to enjoy your time here. If you have any further feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future!
par un voyageur
Sandestin Resort
Publié le 25 mai 2024 sur HotelsStay was really nice the place was clean had everything we needed there was some construction going on but it didn't really deter our time that we had there
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Management, Gestion de l’hôtel
Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us despite the ongoing construction. We strive to ensure our guests have a comfortable and pleasant experience, and we appreciate your understanding regarding any inconvenience caused by the construction. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay once the construction is complete. Thank you again for choosing to stay with us!
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par Management, Gestion de l’hôtel
Thank you for your review! We're glad to hear that you had a positive experience overall. We appreciate your feedback and hope to welcome you back again soon!
