Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Elevator issues
Publié le 27 août 2024 sur HomeAwayProperty is well located and we enjoyed the stay with the exception of inoperable elevators. When you are on the 14th floor and the only option is stairs it is quite concerning. At one point there was no elevator option for a period. During our 4 night stay at least one of the 2 elevators were inoperable at all times.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the location of our
home and your overall stay. We sincerely apologize for the inconvenience caused by the inoperable elevators during your visit. We understand how challenging it must have been, especially being on the 14th floor. Please know that we take such issues very seriously and have already reached out to our local operations manager to ensure that the elevators are fully operational for future guests. We appreciate your patience and understanding, and we hope to have the opportunity to host you again under better circumstances.
par un voyageur
Great location
Publié le 11 août 2024 sur HomeAwayAll staff is super friendly and helpful! The access to the beach and the views were amazing and the restaurant on site was so yummy! I will definitely be back highly recommend staying here
par un voyageur
Weekend Stay
Publié le 1 août 2024 sur HomeAwayThe pictures are a little deceiving. The pictures seem to have been taken when it was first renovated. The balcony is very outdated. The room is very clean and was good for a few nights. The most frustrating thing was the lack of parking. We had to park on the street one night that didn’t allow parking overnight. Chairs were included with the room so that was really nice. If you need a place to stay for a couple of nights this is nice but I wouldn’t stay for a week
Commentaires de Gestion de l’hôtel
15 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay with us, Michelle. We are pleased to hear that overall, you had a good stay. We sincerely apologize for the inconvenience you experienced and appreciate your detailed comments, which help us improve our services. We understand how important it is for our guests to feel that the property is well-maintained and updated. We regret that the updates to the building did not meet your expectations and that the balconies still appeared outdated. We will review these concerns with our maintenance team to see how we can make further improvements. We are also sorry to hear about the parking issues you encountered. We understand how frustrating it can be to find adequate parking, especially when street parking is not allowed overnight. We will look into ways to better manage our parking facilities and provide clearer guidance to our guests to avoid such inconveniences in the future. Should you choose to stay with us again, we hope to have the opportunity to provide you with a much better experience. Thank you once again for your feedback.
par un voyageur
Beautiful View
Publié le 1 nov. 2023 sur HomeAwayExactly as described. Quiet condo with an amazing view.
par un voyageur
Wonderful location , BUT
Publié le 2 oct. 2023 sur HomeAwayEnjoyed out time in Miramar Beach, but the rental was not kept up. There was only ONE spoon in the silverware drawer, only 1 drinking glass and 1 wine glass, the toaster toasted only ONE side of the bread, the shower temperature was impossible to regulate. It was either hot, or cold, the valve that mixes the water didn’t work, so we could not get a warm shower. The kitchen sink had no stopper, so you couldnt wash dishes,so we had to go to lowes and buy one, the mattress was way too firm to sleep on, the plastic patio furniture was old and brittle, and the table literally shattered. Other than that, we really enjoyed the view and the beach. The staff was very friendly and made the checkin and checkout very easy for us. We’ll stay at Surfside again in the future, but not in this unit.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par VrboOwner, Gestion de l’hôtel
Noel, we are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Fun weekend getaway
Publié le 10 juill. 2023 sur HomeAwayGreat weekend getaway. Met up with friends for a wedding. Hit up several local restaurants and bars- all within walking distance. The beach was beautiful. The unit doesn’t come with beach towels though, which isn’t horrible, but would have been a nice addition since we were limited on luggage space.
par un voyageur de Nashville Tn
The View !!
Publié le 3 juin 2023 sur HomeAwayNice vacation condo ! The view was awesome, best ever ! Clean condo, big shower, kitchenette with stove top. We had a great time , workers were very helpful with questions asked. Comfortable bed , you want be disappointed
par un voyageur
Great location
Publié le 12 mai 2023 sur HomeAwayElectronic, little human contact
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are deeply sorry to hear that your experience was not ideal. Vacasa is dedicated to upholding nothing but the highest standard for our guests that book with us. Calling typically works best, and we are always striving to do better to reach out to our guests in a timely manner. We hope that you can give us another chance to host you again in the future.
par un voyageur
Great view
Publié le 24 févr. 2023 sur HomeAwayVery nice
par un voyageur
Beach trip
Publié le 8 nov. 2022 sur HomeAwayI loved our stay here. We had a late check in and they made the process very easy. Cute studio condo. The view was breathtaking ! i would definitely stay here again.
