Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,4 Propreté de la chambre
4,4 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Author, Gestion de l’hôtel
Sofia, thank you so much for reviewing your stay with us! We sincerely appreciate your feedback, and hope to host you again sometime very soon!
5 sur 5
par un voyageur

Good times at Edgewater

Publié le 27 juill. 2024 sur Hotels
Good quality condos, right on the beach, and good pools.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Author, Gestion de l’hôtel
Thank you for the amazing review. We are so pleased that you enjoyed your time here with us! We work really hard to deliver an exceptional guest experience, and our on-site team does their best to make your stay a memorable one. We look forward to your return!
4 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Author, Gestion de l’hôtel
Thanks for staying with us - we are so thrilled to hear you enjoyed your stay! Our on-site team does their best to make your stay a memorable one. We look forward to your return!
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Expedia
Beautiful property! It was comfortable and clean.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Author, Gestion de l’hôtel
Hello Zeniab- thank you for your amazing review! We're thrilled that you had a great time during your stay. Our on-site team works hard to provide an outstanding guest experience, and we can't wait to have the pleasure of hosting you again in the future.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 oct. 2023 sur Expedia
3 sur 5
par un voyageur

Publié le 19 sept. 2023 sur Expedia
The view from our unit was Awesome and definitely the best part of the stay. The property our unit was in was landscaped nicely. However, a number of things either didn't work or were run down. We woke up our first day to someone drilling and hammering at 740am. The staff at the complex was not very helpful and most barely spoke English. We also got random voice messages from at speaker at the front door saying everything from security alert to some type of all clear from a fire alarm, which we weren't aware of. Our unit had a great location but didn't seem well maintained. Repairs appeared to be done as cheaply as possible. We called several times about issues, the day staff was helpful, the night staff on the phone addressed us like we were bothering them. Also, while driving 12 hours there we get a text that they are deactivating our entry code until they receive our credit card again. When we called to give it to them they asked us to CALL BACK!!!!! UH NOOOO!!! This should have been handled two days earlier not while we are driving down the road and are treated bothering them. The communication after booking we NOT GOOD The view, beach and pools were great! We were told they are going to be upgrading the complex so we'd consider coming back due to location and potential. However, doubt we'd stay in this particular unit again.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Michael C., Gestion de l’hôtel
Thanks so much for taking the time out of your day to leave us your review and feedback. On behalf of Southern Vacation Rentals, we are very sorry to hear about the issues that you encountered during your stay with us. We recognize that in our line of work, relaxation and ease of stay is of the highest importance. We are looking into the details of your review to see where our process has failed, to prevent this from happening to future guests.While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5 star stay. Again, we apologize greatly for the effect it had on your vacation, but do hope to see you with us again soon.
5 sur 5
par un voyageur

Publié le 5 sept. 2023 sur Hotels
Location was great, the view and the condo was satisfying
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
5 sur 5
par un voyageur

Publié le 29 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
3 sur 5
par un voyageur

Publié le 6 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
5 sur 5
par un voyageur

Publié le 3 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2023 par Michael C., Gestion de l’hôtel
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!