Ratings based on 42 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great place with amazing service.
Posted Dec. 20, 2023 on HotelsGreat location with a nice pool overlooking the ocean. The service was amazing. Rooms were comfortable. Rooms by the street are very noisy. Would definitely come back.
Comment from Hotel Management
Dec. 20, 2023 by sarath samarasooriya, Hotel Management
Dear, SIR/Madam,Thank you very much your great review and it will help us our further oparations.Regards,M/D
by A traveller
Posted Nov. 20, 2023 on Expedia
This property is in a great location, right on the beach a minute walk to the main area at turtle bay and 5-15 minute walk to most restaurants in Mirissa. The bus stop is also conveniently right outside the hotel. The pool however was not clean with tissues etc at the bottom , and the room smelt of damp. The manager was extremely helpful throughout our stay.
Comment from Hotel Management
Nov. 21, 2023 by Sarath, Hotel Management
Thank you vety much your comment. thank you,M/D
by A traveller
Posted Oct. 6, 2023 on Expedia
It was below par expectation experience. Photos are accentuated.
Comment from Hotel Management
Oct. 7, 2023 by Sarath , Hotel Management
Thank you very much your great review, Regards,M/D
by A traveller
Beachfront views
Posted Jan. 19, 2023 on HotelsWe had a very nice stay there deluxe sea view room was amazing. Great views, easy beach access, view from the bed and shower. Clean and friendly staff.
Nassim the manager was very helpful and arranged a taxi for us to Negombo.
Comment from Hotel Management
Jan. 20, 2023 by Sarath, Hotel Management
Dear sir,Thank you very much your great review.M/D
by A traveller
Posted Feb. 25, 2022 on Hotels
The hotel was distant from the places I needed.
My booking was for standard room which is a small and back sides room, not clear from the reservation. I had to almost double the cost to upgrade to see view room
by A traveller
Great location but poor management
Posted Jan. 19, 2022 on HotelsWe had a very mixed experience at this hotel. The location right by the sea was incredible and we definitely made the most of it by enjoying the sunbeds at the front and taking a dip. Our room was also well kept and clean with air conditioning (although it was loud, so we had to turn it off and use the overhead fan at night). The bathroom was also in good condition with a nice shower.
What ruined our stay somewhat was the communication and attitude of management there, and the music.
We were woken up at 8.30am by loud music being played by the hotel manager - with bass resounding through the building.
When we arrived and check in, we provided our receipt as proof of payment and told the man at reception about a 5.45am pick up the next morning for whale watching. Unfortunately none of this info was passed on to the actual manager who was apparently off sick that day. We got downstairs the next morning to find the building was locked at the front, nobody at reception and no bell to ring for attention. We ended up having to leave via the back, walk along the beach and reached the road through a different property. Luckily we didn't miss out pick up! They were apologetic about it afterwards.
Finally, when we checked out, the hotel manager was rude to us, seeming annoyed that we had paid online. He apparently couldn't find the printed receipt we had given the other man on check in and demanded proof again. Luckily we found the email, but his attitude was still off after that.
by A traveller
Dissapointinf.
Posted Dec. 28, 2021 on HotelsPaid top money and got the worst room. Right next to an insanely busy road. Car horns all night long.
Staff were friendly and gave me a full refund but I would avoid. Not like the pictures on the site.
Comment from Hotel Management
Dec. 28, 2021 by Sarath Samarasooriya , Hotel Management
Dear sir,
Thank your review but we been already mentioned the room type standard street side view. I agree with you busy road comes noisy. Sorry for inconvenience. Next visit you should book sea view I will offer you discount rate.
Thank you,
Regards,
Manager
by A traveller from Mumbai
Posted Feb. 14, 2020 on Expedia
Worst hotel out of 4 i visited. Pool is very small and badly kept.
Comment from Hotel Management
Feb. 24, 2020 by samarasooriya sarath, Hotel Management
Dear Sir/Madam,
Thank you very much your comment. our pool is small did you see it before you book the hotel i guess. when you are at hotel there was a chemicals add it is reason why pool was milky. sorry for it.we are looking forward to welcome you as our guest again.
RG,
M/D
by A traveller
Posted Feb. 2, 2020 on Expedia
The location is amazing. The restaurant food, while limited was excellent. The best part was the staff. They were all super helpful and so kind. Nazim is amazing. Keep up the good work brother!
Comment from Hotel Management
Feb. 24, 2020 by sarath, Hotel Management
Dear Sir/madam,
Thank you very much your great comments.
RG,
M/D
by A traveller
Posted Nov. 26, 2019 on Hotels
