Ratings based on 918 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you for your feedback. We appreciate your insights and are committed to improving. If you have specific suggestions, please feel free to share. We hope to provide a better experience on your next visit.
by A traveller
Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you so much for your fantastic review! We're thrilled to hear you had a great stay and look forward to welcoming you back soon!
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you for your positive review! We're glad you enjoyed your stay. If you have any suggestions for how we can make your next visit even better, please let us know. We look forward to welcoming you back!
by A traveller
This place is an expensive dirty mess.
Posted Sep. 15, 2024 on HotelsI checked in at about 12:30am to disgustingly run-down, dirty room. I left at 5:30am as I couldn’t sleep in that room. Old, dirty carpet, nightstand and counter tops. Comforter looked worn. Latch on door was broken off and never replaced. I was traveling thru in the early AM, at least 3 at the hotel room doors were left ajar which was odd to me at that hour. I did not feel safe with that and no latch on the door. TV went in and out so watching a show was not an option. And I was charged about $170 for this room.
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
I'm truly sorry to hear about your experience. This is not the standard we aim for, and your concerns are important to us. Please contact us directly so we can address these issues and make it right. Thank you for bringing this to our attention.
by A traveller
Posted Sep. 13, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you so much for your fantastic review! We're thrilled to hear you had a great stay and look forward to welcoming you back soon!
by A traveller
Posted Sep. 11, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
I'm sorry to hear about your experience. We strive to do better and would appreciate any details you can share. Please reach out to us directly so we can address your concerns and work to improve. Thank you for your feedback.
by A traveller from Spokane
Posted Sep. 10, 2024 on Expedia
It’s 2 stars hotel but the staffs are very nice.
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you for your positive review! We're glad you enjoyed your stay. If you have any suggestions for how we can make your next visit even better, please let us know. We look forward to welcoming you back!
by A traveller
Posted Sep. 9, 2024 on Expedia
Very nice hotel. Older on the outside but very clean. Nice room spacious. Seemed very safe. Staff were very friendly and helpful. For the price and excellent place to stay one night passing through town. 4 miles off of I-90.
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you for your wonderful review! We're delighted you found the hotel clean, spacious, and safe. Our friendly staff appreciates your kind words. We’re glad you enjoyed your stay and hope to welcome you back next time you're passing through!
by A traveller
Posted Sep. 7, 2024 on Hotels
Room smelled like urine, there were holes punched in the bathroom door, and the toilet was cracked. We only stayed because we had no other options.
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
I'm very sorry to hear about your experience. This is not the standard we aim to provide. Please reach out to us directly so we can address these issues and make it right for you. Thank you for bringing this to our attention.
by A traveller
Posted Sep. 6, 2024 on Expedia
Old run down hotel
Comment from Hotel Management
Sep. 23, 2024 by Marketing Team, Hotel Management
Thank you for your feedback. We appreciate your insights and are committed to improving. If you have specific suggestions, please feel free to share. We hope to provide a better experience on your next visit.
