Note fondée sur 1 000 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,4 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
oreiller trop mince et seulement 1. Très bruyant en soirée et même vu une souris en sortant de l'accueil.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par DO William, Gestion de l’hôtel
Merci d'avoir pris le temps de nous raconter votre expérience chez nous. Vos commentaires sont très importants pour nous car nous nous efforçons d'offrir une expérience client de qualité supérieure. Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à cette attente.Nous souhaitons vous proposer que si vous avez besoin de quoi que ce soit pendant votre séjour, comme un équipement, du linge supplémentaire ou pour signaler un problème, contactez simplement le personnel de la réception et nous ferons de notre mieux pour vous accueillir. Nous informerons le service antiparasitaire de la présence de la souris.Encore une fois, nous sommes désolés que vos attentes n'aient pas été satisfaites. Nous vous remercions d'avoir pris le temps de partager vos préoccupations et nous espérons que vous nous donnerez l'occasion de mieux vous servir à l'avenir.Sincèrement,L'équipe de l'expérience client
4 sur 5
par un voyageur

Publié le 12 août 2023 sur Hotels
It will be nice if we had breakfast
Commentaires de Gestion de l’hôtel
13 août 2023 par DO William, Gestion de l’hôtel
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued. We would like to thank you for your concerns in our motel and its quality and we hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur

Publié le 11 nov. 2024
Staff was very friendly and professional. Property was clean and inviting.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Desk Manager Virginia, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur

Publié le 6 nov. 2024
Commentaires de Gestion de l’hôtel
6 nov. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Expedia
Perfect stay
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Desk Manager Virginia, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experiences. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
4 sur 5
par un voyageur

Everything was Great but the bed

Publié le 12 oct. 2024 sur Hotels
Staff was friendly, check-in was quick, room was cute and clean..But the bed was hard, and uncomfortable.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable. Please accept our apologies that your bed was unacceptable. We are always trying to figure out which pillows and mattresses to change out. We will have maintenance replace that immediately. We are very sorry we did not catch the issue with your room before your stay. Again, we would like to thank you for expressing concern in our motel and its quality. We do hope that you will present us with the opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We would like to say thank you again for sharing and we hope to see you in the near future.Sincerely,The Guest Experience Team
4 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
Good price. Good basic hotel room.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team
5 sur 5
par un voyageur de Englewood

Publié le 7 oct. 2024 sur Expedia
Clean, close to airport
Commentaires de Gestion de l’hôtel
8 oct. 2024 par DO William, Gestion de l’hôtel
Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team