Ratings based on 613 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Comment from Hotel Management
Oct. 18, 2024 by Motel 6 , Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at BelAire Motel. Your support means a lot to us, and we can't wait to welcome you back soon! Safe travels!
by A traveller
Posted Aug. 22, 2024 on Expedia
Railway closed to the motel, very noisy even in the midnight
Comment from Hotel Management
Aug. 28, 2024 by Brand Experience Team, Hotel Management
Hi Samson,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
by A traveller
Posted Aug. 19, 2024 on Expedia
Although the room was clean, it smelled like cigarette smoke and there were a ton of butts and trash and dog poop around the property.
Comment from Hotel Management
Aug. 20, 2024 by Brand Experience Team , Hotel Management
Hi Elissa, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
by A traveller
Basic minimum
Posted Aug. 18, 2024 on HotelsComment from Hotel Management
Aug. 19, 2024 by Mountainside Hospitality, Hotel Management
Thank you for your review!
by A traveller from Wetumpka
Posted Aug. 18, 2024 on Expedia
They cancelled my booking for no reason and I was stranded after a 12 hour drive
Comment from Hotel Management
Aug. 23, 2024 by Brand Experience Team, Hotel Management
Hi Jonathan, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A traveller
Posted Aug. 17, 2024 on Expedia
Room was fine. A little noisy outside room.
Comment from Hotel Management
Aug. 19, 2024 by Mountainside Hospitality, Hotel Management
Thank you for your review!
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Mountainside Hospitality, Hotel Management
Thank you for your review!
by A traveller
Posted Aug. 14, 2024 on Expedia
Stay away. The rooms are kind of clean but I could tell them didn’t wash all of the linens. People live at the motel so it seems unsafe. People were doing drugs in the parking lot and had all kinds of junk laying around. The property is dirty and run down. Spend the extra money and go anywhere else.
Comment from Hotel Management
Aug. 16, 2024 by Brand Experience Team , Hotel Management
Hi Joel, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
by A traveller
Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 16, 2024 by Brand Experience Team , Hotel Management
Hi Traveler, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
by A traveller
Could Be Cleaner
Posted Aug. 11, 2024 on HotelsThe room was OK with a nice kitchenette but there was no toilet paper or trash can liners and the floor had not been swept or cleaned. There also seemed what looked like drops of blood on the floor and only one on the bathroom wall.
Comment from Hotel Management
Aug. 13, 2024 by Brand Experience Team, Hotel Management
Hi Traveler, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
