Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Thanks
Publié le 23 sept. 2024 sur HomeAwayIt was big and good for our group.
par un voyageur
Think twice
Publié le 24 mai 2024 sur HomeAwayThe lower level flooded twice during a 4 night stay. Per owner, blamed on female personal products being flushed. Not our issue during our stay. Lighting didn't work in dining room or family room. Most window cranks were broken so couldn't open windows. If crank worked, no screen. Bed still broken per previous review so not usable. Informed grill was usable. No tank of gas available but owner replaced when asked. Grill and area needed cleaning. Halloween candy found by grill...May rental! Possitives..7 bedrooms, 5 bathrooms, not all usable. Needs updates and MAINTENANCE!
Commentaires de Gestion de l’hôtel
13 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Lisa, we deeply apologize for any inconvenience experienced during your stay. Our utmost priority is to ensure a comfortable and enjoyable experience for all our guests. We understand your concerns and frustrations and appreciate you bringing them to our attention.We take maintenance and cleanliness very seriously. We have dedicated maintenance and cleaning teams readily available to address any issues that may arise promptly. However, we acknowledge that there were shortcomings during your stay, and we are committed to addressing them to prevent similar occurrences in the future.Regarding the flooding incidents, we understand the inconvenience it caused. While we strive to maintain the property's plumbing systems, we recognize that accidents can happen. We have taken steps to reinforce our communication with guests regarding the proper use of facilities to prevent such incidents in the future.As for the broken window cranks and other maintenance issues, we apologize for the oversight. We are actively working to rectify these issues to ensure all amenities are in optimal condition for future guests.Your feedback regarding the cleanliness of the grill area is duly noted. We will ensure thorough cleanings are conducted more frequently to maintain a pristine environment for all guests.We truly value your feedback as it helps us improve our services and maintain the high standards we aim for. Please know that we are dedicated to addressing these issues promptly to ensure a more seamless experience for future guests
par un voyageur
Inaccurate Photo Depiction
Publié le 26 avr. 2024 sur HomeAwayThe photos of this place were beautiful! What we received was not. Musty rooms, ripped up sheets, broken drawers in the kitchen, filthy kitchen sink, old couches, dirty bathrooms, showers towels that smelled of smoke…I could go on. I came for a conference with 15 of my students, my husband, our daughter, and a co-sponsor and was left disappointed and quite frankly, pissed off. I paid a lot of money for junk, don’t stay here, find somewhere else where the property is accurately describe and managed appropriately.
par un voyageur
Not what you think
Publié le 3 juin 2023 sur HomeAwayPictures on the website are not realistic of what you receive. If you like mold, mildew, stains, dirt, burnt out bulbs, dirty toilets, stained carpeting, stained linoleum, bird flop on tables, unclean air vents, bad smells, this is your place. I have this very well documented unfortunately you cannot post pics in feedback.
par un voyageur
We really enjoyed the house!
Publié le 2 avr. 2023 sur HomeAwayWe enjoyed our stay , just needed cleaned better before we got there and need more things to cook with like pots and pans but we managed.
par un voyageur
Soozi’s wrestling crew.
Publié le 26 févr. 2023 sur HomeAwayThere were 5 families that rented this house. We had infants teens and adults. There was plenty of room to spread out. The teens and adults loved the pool table. The only problem with the kitchen was the can opener That is now on my list to travel with. Plenty of parking. Not fancy but very comfortable. We are already planning another trip next Feb.
par un voyageur de Collierville
Football Weekend
Publié le 7 nov. 2022 sur HomeAwayProperty is about 10+ minutes outside of Columbia. Property manager was accommodating and arranged for us to check in 1 hour early. Definitely more affordable than a hotel for a large group on a football weekend.
par un voyageur
College reunion-Mizzou Homecoming
Publié le 25 oct. 2022 sur HomeAwayWe needed multiple rooms for a college reunion. Space was great for variety of sleeping arrangements. Kitchen space worked good for feeding crowds. Location was close enough to Columbia to easily get to the game. Property is a little tired and run down but very clean. Had a problem with one bed that had a broken box spring. And the coffee pot was only a 4-cup pot...not big enough for a crowd.
par un voyageur
Experienced bed bugs and an inconsiderate owner
Publié le 3 oct. 2022 sur HomeAwayThis was the second time I stayed at the lodge, and was extremely disappointed with the condition of the place as well as the consideration of the owner for his customers. I woke up one morning covered in bed bug bites. we had to go and purchase several hundred dollars worth of items to take care of this situation so our group didn't bring the bugs home. We asked for compensation and were ignored. I believe this place has great potential but unfortunately its not being taken care of to live up to its potential. I will not be back.
Commentaires de Gestion de l’hôtel
28 oct. 2022 par VrboOwner, Gestion de l’hôtel
Hi Shanda, we're sorry to hear you experienced some issues during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- As soon as we heard about the insects, we had two pest control companies inspect the property. Neither company found any bugs
- We had stayed at the property for two weeks before your visit and did not have any issues with insects
- All our beds are completely encased with hypoallergenic mattress covers
Thanks for taking the time to write a review.
par un voyageur
Family weekend visiting our daughter at mizzou
Publié le 18 sept. 2022 sur HomeAwayWe loved that our whole family could be together at your home and it was not far from campus
