Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Serrures très difficiles à ouvrir sur la porte. La propreté des chambres était bien mais les couloirs un peu moins. Lits confortables, déjeuner inclus de base mais ça peut aller. Beau bon pas cher sur la route.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad to hear you found the beds comfortable and appreciated the value of our location. We apologize for the difficulty with the door locks and any concerns about the cleanliness of the corridors. Your comments have been noted and will be used to improve our services. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager
par un voyageur de LÉVIS
Publié le 6 juin 2024 sur Expedia
Parfait pour visiter le Corn Palace
Commentaires de Gestion de l’hôtel
6 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your excellent review! We're delighted to hear that our hotel was perfect for visiting the Corn Palace. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you'll make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
par un voyageur
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect rating! We're so glad you had a 5-star experience with us. We can't wait to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024
Despite having made a reservation they were unable to honor our request for a king size bed. Upon arrival lobby was busy with noisy running children and the lady that was helping us didn't offer any alternative to the mix up. Only one of the 2 card keys worked in the door. The vacuum must not have been working as the carpet was not clean. They need to do some work on the bathroom in 151. Shower rod barely hanging on the wall and the toilet seat must be original to the building. We will not book with Super 8 again.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback regarding your recent stay. We're glad to hear you found the staff helpful, but we sincerely apologize for the inconvenience with your room reservation and the cleanliness issues you encountered. Your concerns about the bathroom and amenities will be addressed promptly. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Good hotel for the price Pool was nice and cool - great after a long driving day
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad you found our hotel a good value and enjoyed the cool pool after a long drive. Your feedback is appreciated, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 8 out of 10 rating! We're pleased to hear that you had a good experience with us. Your feedback is valuable, and we hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Truth is the property needs to be spruced up and side entry door at room 149 needs to be repaired not secured, left open throughout night.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I appreciate your honesty regarding the condition of the property and the security issue with the side entry door. We take your concerns seriously and will address these matters with our maintenance team to ensure improvements are made. Your input is valuable to us, and we hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Doors to the building were always unlocked.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I’m sorry to hear about the security issue with the building doors being unlocked. We take guest safety very seriously, and I will address this concern with our team immediately to ensure it is resolved. Your input is important to us, and we hope to improve your experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Perfectly adequate.
Publié le 18 sept. 2024 sur HotelsIt was fine for an inexpensive place to stay. My room had pretty worn out carpet, but I could see when I went down the hall in the morning that other rooms had new flooring put in so I think it's just a matter of time until everything is fixed up. But the room was clean and the bathroom was nice the bed could have been a little higher for a handicap room. It was a little bit low to the ground. The two things that were missing were an ice bucket, and a USB port to plug in a phone. Those are pretty standard in other hotels so I was surprised that there weren't any. But the fridge was super cold which was nice.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review. I’m glad to hear that your room was clean and you appreciated the nice bathroom and cold fridge. We understand the importance of updates, and we're working on improving the flooring throughout the property. I also appreciate your feedback about the ice bucket and USB ports; we will consider these additions. Thank you for staying with us, and we hope to enhance your experience on your next visit.Sincerely, Hotel Manager
