Ratings based on 332 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Friendly staff, clean rooms, good breakfast
Comment from Hotel Management
Aug. 24, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled you enjoyed our friendly staff, clean rooms, and breakfast. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
They need an elevator or other way to get to the 2nd floor. It was asked for 1st floor when the reservation was made do to bad knees and was put on the 2nd floor and the steps are stright up.
The person at tge front desk couldn't understand or speak English so it was very confusing.
Comment from Hotel Management
Aug. 13, 2024 by Hotel Manager, Hotel Management
Dear Guest,"Thank you for your feedback. We apologize for the inconvenience you experienced with the lack of an elevator and the room assignment on the second floor. We understand how important it is to accommodate guests with mobility issues and will address this issue with our team to ensure we better assist guests with special requests. We also regret the communication difficulties you faced with our front desk staff. We will work on improving our staff training to ensure clearer and more effective communication. Thank you for bringing this to our attention."Sincerely, Hotel Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
Hotel needs some TLC. Cleanliness could be better.
Comment from Hotel Management
Aug. 13, 2024 by Hotel Manager, Hotel Management
Dear Guest,"Thank you for your feedback. We apologize for the inconvenience you experienced with the cleanliness of your room. Your comments are valuable, and we will address these issues with our housekeeping team to ensure better standards in the future. We hope to have the opportunity to provide you with a more satisfactory stay next time."Sincerely, Hotel Manager
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Hotel Manager , Hotel Management
Dear Guest,“We’re glad to hear you had a mostly positive stay! Your feedback is invaluable and will help us enhance our services. Looking forward to welcoming you back!”Sincerely, Hotel Manager
by A traveller from St. Louis
Posted Aug. 4, 2024 on Expedia
Ok
Comment from Hotel Management
Aug. 5, 2024 by Hotel Manager , Hotel Management
Dear Guest,“We’re glad to hear you had a mostly positive stay! Your feedback is invaluable and will help us enhance our services. Looking forward to welcoming you back!”Sincerely, Hotel Manager
by A traveller from Hampton
Posted Jul. 27, 2024 on Expedia
Comment from Hotel Management
Jul. 29, 2024 by Hotel Manager , Hotel Management
Dear Brodie,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
by A traveller from King city
Posted Jul. 14, 2024 on Expedia
Awesome
Comment from Hotel Management
Jul. 15, 2024 by Hotel Manager , Hotel Management
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager
by A traveller
Posted Jul. 11, 2024 on Expedia
Comment from Hotel Management
Jul. 13, 2024 by Hotel Manager , Hotel Management
Dear Alyson,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Sincerely, Hotel Manager
by A traveller
Posted Jul. 9, 2024 on Expedia
Comment from Hotel Management
Jul. 29, 2024 by Hotel Manager , Hotel Management
Dear Jonathan,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A traveller
Posted Jul. 7, 2024 on Expedia
The staff was friendly and the room was clean!
Comment from Hotel Management
Jul. 8, 2024 by Hotel Manager , Hotel Management
Dear David,Thank you for staying with us. We're delighted to hear that our staff was friendly and that you found your room clean. Providing a pleasant and comfortable experience is important to us, and we appreciate your positive comments. We hope to welcome you back for another enjoyable stay soon.Sincerely, Hotel Manager
