Note fondée sur 583 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Comfortable room.
But, no late check out.
Only a continental breakfast. No eggs and bacon.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Carl! Thank you for your positive feedback regarding the comfort of your room. We appreciate your suggestions about our breakfast offerings and the late check-out policy. While we strive to provide a satisfying breakfast experience, we understand that more variety can enhance guest satisfaction. Your input will be shared with our team for consideration. We hope to welcome you back for another stay in the future!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Heidi! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Rebecca! Thank you for awarding us a 4/5 rating! We are committed to offering exceptional service and ensuring a pleasant stay for all our guests. Should you have any suggestions on how we might enhance our service, please feel free to share them with us. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Christie! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur
Horrible staff!
Publié le 23 juill. 2024 sur HotelsThis is a nice hotel. The staff, and one of them in particular, were some of the rudest, most unprofessional people I've ever encountered. Shameful.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jerre! Thank you for sharing your experience. We’re pleased to hear you found the hotel nice but are truly sorry to learn about your encounter with our staff. This behavior is not reflective of our standards, and we will address this with the team to ensure it does not happen again. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
The staff was rude. Our room smelled horrible and was dirty. The breakfast was watered down and had no flavor. We did not know we had to ask for replacement towels in the morning. Most hotels replace what you use.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jill! Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of your room and the quality of the breakfast. We are sorry to hear about the behavior of our staff and will address this internally to ensure better service in the future. Regarding the towels, we appreciate your input and will review our procedures to improve our guest experience. We hope you will consider giving us another chance to provide you with a more enjoyable stay.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
For a small town Hotel I was impressed with the service. I do miss the days of housekeeping coming in daily to clean up make the bed etc but oh well. Front desk clerk was great. I even lost my access card and he made me a new one with no hassles. Very good experience.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Bryan! Thank you for your kind words and positive feedback. We're delighted to hear that you were impressed with our service and that our front desk clerk was helpful during your stay. We appreciate your understanding regarding housekeeping and will consider your feedback as we strive to improve our guest experience. We look forward to welcoming you back in the future.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
The stay was great but unfortunately the front desk clerk I encountered was rude.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Erica! Thank you for your feedback. We’re glad you had a great stay overall. We apologize for the experience with the front desk clerk and will address this with our team to ensure better service in the future. We hope to have the opportunity to serve you better on your next visit.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Great place for the money
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Nate! Thank you for your positive review! We're delighted to hear that you found our place to be a great value. We look forward to welcoming you back for another stay.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Had to ask to get my room cleaned.
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Terrence! Thank you for your feedback. We're sorry to hear that you had to request room cleaning during your stay. This is not the level of service we strive to provide. We will address this issue with our team to ensure it is resolved. We appreciate your understanding and hope for the opportunity to improve your experience in the future.
