Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C. Front Desk, Gestion de l’hôtel
Thank you so much for staying with us at Hampton Inn and Suites. We hope that you enjoyed your stay and will return to stay with us again soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
My room was
Dusty and the bed spread and carpet looked 1000 years old. The room smelled moldy. AC filters should probably be changed.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C-Guest Services , Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during your stay, including the dustiness, the condition of the bedspread and carpet, the moldy smell, and the AC filters.We take your comments very seriously and are committed to making the necessary improvements. Your feedback has been shared with our housekeeping and maintenance teams to ensure these problems are addressed promptly. We are working on updating our rooms and improving our cleaning procedures to provide a more comfortable and pleasant stay for our guests.We appreciate your patience and understanding as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
par un voyageur
Publié le 27 août 2024 sur Expedia
My stays are always nice. This is why i continue to book.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C. Guest Services, Gestion de l’hôtel
Thank you so much for staying with us at Hampton Inn and Suites. We hope that you enjoyed your stay and will return to stay with us again soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Staff was very pleasant and helpful.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C Guest Services, Gestion de l’hôtel
Thank you so much for staying with us at Hampton Inn and Suites. We hope that you enjoyed your stay and will return to stay with us again soon!
par un voyageur
Lighting
Publié le 17 août 2024 sur HotelsEverything was good. The only thing is a night light is needed in the bathroom.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C Guest Services, Gestion de l’hôtel
Thank you so much for staying with us at Hampton Inn and Suites. We hope that you enjoyed your stay and will return to stay with us again soon!
par un voyageur de Sun Valley
Publié le 14 août 2024 sur Expedia
It’s a good place to stay.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Amy C Guest Services, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Your feedback is very important to us and helps us continue to improve our services.We look forward to welcoming you back in the future!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Amy C Guest Services, Gestion de l’hôtel
Thank you for your recent stay with us at Hampton Inn and Suites in Mobile, AL. We are pleased you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 10 août 2024 sur Expedia
Some guests were smoking cigarettes and weed in their rooms or by the side exit which made the hallway stink badly. Other than that, it was decent, it feels just a little dated.
Commentaires de Gestion de l’hôtel
14 août 2024 par Amy C. Front Desk, Gestion de l’hôtel
Thank you for sharing your feedback. I’m sorry to hear about the unpleasant smell from smoking. We understand how important a fresh and clean environment is for our guests. We also appreciate your comments about the dated feel of the hotel. We’re continuously working on updates and improvements to enhance our guests’ experience. Your feedback is invaluable in helping us make these changes. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.
par un voyageur de Snellville
Publié le 7 août 2024 sur Expedia
Appreciated the really nice handicapped room. Lots of space and bathroom equipped very well.
Commentaires de Gestion de l’hôtel
9 août 2024 par Amy Cochran / Guest Services , Gestion de l’hôtel
Thank you for your recent stay with us at Hampton Inn and Suites in Mobile. We are glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Amy C-Guest Services, Gestion de l’hôtel
Thank you for your recent stay with us at Hampton Inn and Suites in Mobile. We hope you enjoyed your stay and hope to see you again soon.
