Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024
Everything was just excellent from top to bottom, the lady that takes care of the breakfast rush was very nice and helpful
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Angela- AGM, Gestion de l’hôtel
Dear Manuel, Thank you for leaving such a positive review for us. We love knowing everything was excellent especially our breakfast staff member, I will let her know of your kind and positive words. We hope to be able to serve you again in the future. Sincerely Angela P.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Angela- AGM, Gestion de l’hôtel
Dear Wilfredo, Thank you for taking the time to leave a review for us. We are sorry to hear your stay didn't go so well. We hope to better serve you in the future! Sincerely Angela P.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Tierra S., Gestion de l’hôtel
Thank you for taking the time to leave such a positive review for us. We love knowing you enjoyed your stay here with us. We hope to serve you again in the future, Sincerely Tierra S. Front Desk
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The staff were fantastic. The area was a bit inconvenient but that wasn’t their fault. The parking lot is awful and they had guests that were parking huge trucks and trailers and boats leaving no parking for other cars. So that needs to be upgraded. The hot tub was broken the entire stay and that was one reason I booked with them so that was disappointing but not a deal breaker.
Commentaires de Gestion de l’hôtel
1 août 2024 par Angela- AGM, Gestion de l’hôtel
Dear Cayla, thank you for taking the time to leave us such a positive review. We love knowing that you enjoyed your stay here with us. We do apologize for the issues you ran into during your stay. We are looking into these issues to see how we can make it better in the future. We hope to be able to better serve you, Sincerely Angela P.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Perfect stay
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Angela P. - AGM, Gestion de l’hôtel
Dear Correna, Thank you for taking the time to leave such a positive review for us. We are so happy to hear your stay was perfect! We hope to continue giving you the best service we can. Sincerely Angela P.
par un voyageur
Stains on the bed, possibly food stains
Publié le 28 juill. 2024 sur HotelsWent on a honeymoon trip with my wife, we had a king size bed standard room. We got into the room and it was clean, the bed sheets had stains and someone else’s hair, not a problem. The front desk immediately brought us new ones only for them to be stained as well. The towels were good but there was hair on them. We loved the breakfast, the pool was amazing, and the front desk workers were very kind. I will be back again but I would like my sheets not to be stained.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Angela P. - AGM, Gestion de l’hôtel
Dear William, Thank you for leaving a review about your stay here with us. We want to start by saying congratulations on your honey moon and we love the fact you chose us for destination. We do want to apologize for the sheets being stained both times, and hair being on the towels. I will speak with my team and make sure issues like this doesn't happen in the future. We do hope we can serve you better in the future. Sincerely Angela P.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Angela- AGM, Gestion de l’hôtel
Dear Paul, Thank you for taking the time to leave such a positive review for us. We love knowing you enjoyed your stay here with us. We hope to serve you again in the future, Sincerely Angela P.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Very polite staff. Clean environment.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Angela P. - AGM, Gestion de l’hôtel
Dear Kimberly, Thank you for leaving such a positive review for us. We love knowing you found the staff to be polite and the environment to be clean. We hope to be able to serve you again in the future. Sincerely Angela P.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Angela P. - AGM, Gestion de l’hôtel
Dear Tina, Thank you for leaving a positive review for us. We are glad you enjoyed your stay. We hope to be able to serve you again in the future. Sincerely Angela P.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Angela P. - AGM, Gestion de l’hôtel
Dear Juan, Thank you for taking the time to let us know about your stay here with us. We are sad to hear your stay didn't go as planned. We hope to be able to serve you in the future. Sincerely Angela P.
