Note fondée sur 697 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2015 sur Hotels
par andré de Toulouse
attendre la fin des travaux
Publié le 14 juill. 2015 sur HotelsL'hôtel est en réfection mais pour l'instant il ne font que remplacer la moquette du RDC par du carrelage imitant le bois.
Toutes les bains d soleil au bord de la piscine sont cassés.
La TV est à écran cathodique; je n'ai pas eu d'Internet pendant 2 jours et le reste du temps c'était très lent avec des coupures fréquentes.
Personnels pas concernés, petit déjeuner basique, parking gratuit
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Cynthia,We are delighted to hear that you had a positive experience at our hotel. We hope to welcome you back soon for another enjoyable stay!
par un voyageur
Stains on sheets and towels
Publié le 19 juill. 2024 sur HotelsI was allowed to check in early, which was nice, but the bed was lumpy, and the sheets and towels had stains. There are about 15 hotels within 200 yards of this hotel, so I would chose another.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We appreciate your feedback and are glad you enjoyed the early check-in. We apologize for the inconvenience you experienced with the bed and linens. Your comments are valuable for us to address areas needing improvement. We hope you will consider staying with us again in the future to provide a better experience.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
olia horrible.a orines
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello alfonso, We're sorry to hear about your experience. We advise reaching out to our management to address your concerns further. Thank you for your feedback.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The elevator emergency phone was hanging out and not properly placed. Made me wonder if it would even work in an emergency? All of the tiles in the elevator needs to be replaced, and all of the filth on the elevator walls need to be cleaned. Something was smeared all over the elevator wall, and had been for a while because it was crusty. The whole entire building had a stale pee smell.. Including all of the linens.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Mr. or Ms., Thank you for sharing your feedback with us. We appreciate you bringing these concerns to our attention as we are always looking to improve our services and facilities for our guests' comfort. These matters will be addressed with our maintenance team for further inspection and action. We strive to provide a pleasant experience for all our guests and hope to welcome you back for a more enjoyable stay in the future.
par un voyageur
Location location location
Publié le 28 juin 2024 sur HotelsEverything about hotel was great. I have stayed there twice now. Convenient location near highway, shopping & selection of restaurants nearby.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Dawn,We are delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. We appreciate you choosing our hotel for your visits and hope to welcome you back again in the future.
par un voyageur
Publié le 14 mai 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
14 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cesar,Thank you for your feedback! We're glad to hear that you found your accommodations clean during your stay. Your satisfaction is important to us, and we strive to maintain a high standard of cleanliness for all our guests. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jose,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 31 mars 2024 sur Expedia
We have never been in a motel in this bad a shape before. The elevator needs a new floor because the tiles are in loose fragments. The corridors of the non-smoking rooms smell like marijuana. We asked and received a new set of bed sheets because the first set had cigarette burn holes. The bathroom corners have years of accumulated dirt.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Manager, Gestion de l’hôtel
Hello Evangelos, We appreciate your feedback and apologize for the inconveniences you faced during your stay. We will address the concerns raised regarding the condition of the elevator, corridors, bed sheets, and bathroom cleanliness with our team for improvements. Our aim is to provide a comfortable stay for all our guests.
