Ratings based on 355 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Expedia
Went to the Monchengladbach/leverkusen game at Bourissa Park and not only was the hotel convinent for the game but also had great atmosphere. Very nice hotel
Comment from Hotel Management
Aug. 26, 2024 by Anika Müller - Online Reputation Manager, Hotel Management
Dear Ryan, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Sincerely, Your H-Hotels Team,
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by Fabienne Lennert, Hotel Management
Lieber Israel,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Jun. 28, 2024 on Hotels
Comment from Hotel Management
Jun. 29, 2024 by Fabienne Lennert, Hotel Management
Lieber Ian,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Jun. 26, 2024 on Expedia
GreT customer service..
No iron in room
Comment from Hotel Management
Jun. 27, 2024 by Fabienne Lennert, Hotel Management
Dear Scott,Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Jun. 25, 2024 on Hotels
Comment from Hotel Management
Jul. 10, 2024 by Fabienne Lennert, Hotel Management
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Jun. 22, 2024 on Expedia
Room was excellent.Staff were super.Veey clean and well looked after property.
Only downside.No iron in room..Had go to seperate room to iron.
Comment from Hotel Management
Jun. 23, 2024 by Fabienne Lennert, Hotel Management
Dear Scott,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Fabienne Lennert, Hotel Management
Lieber Charles,es war uns eine große Freude, Sie in unserem Hotel in Mönchengladbach begrüßen zu dürfen. Super, dass alles zu Ihrer Zufriedenheit verlaufen ist und Sie Ihre Zeit in unserem Haus genossen haben. Das gesamte Team dankt Ihnen für Ihre super Bewertung und freut sich schon heute auf Ihren nächsten Besuch!Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Nov. 27, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Fabienne Lennert, Hotel Management
Dear Shabnam,very much for the fantastic review you have given our hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! With best regards, Your team from H-Hotels,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Oct. 9, 2023 on Expedia
Great stay with wonderful staff. The rooms are reasonably sized with good amenities.
Comment from Hotel Management
Oct. 11, 2023 by Fabienne Lennert, Hotel Management
Dear Chris,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
by A traveller
Posted Aug. 8, 2023 on Expedia
Very sleek hotel design, friendly staff and 24/7 reception. Parking was easy but then we arrived very late at night. Didn’t have breakfast so couldn’t comment on the quality but I know they don’t cater to vegans as I contacted them previously about it. Other than that it was a great stay at a reasonable price!
Comment from Hotel Management
Aug. 9, 2023 by Fabienne Lennert, Hotel Management
Dear Laura,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West
