Ratings based on 502 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Sabrina , Hotel Management
Dear guestthank you for your feedback and your stay in our hotel. We are happy to read that you had a good time in our hotelwe are looking forward to welcome you againwith kind regardsSabrina GottschalkOperations Manager
by A traveller
Posted Aug. 17, 2024 on Expedia
The staff was amazing and friendly.
I was disappointed that the restaurant wasn’t opened although it indicates it is. The rooms are outdated and needs to be renovated
Comment from Hotel Management
Aug. 17, 2024 by Sarah Gründemann, Hotel Management
Dear Anita, thank you for sharing your experience at the Leonardo Hotel Möchengladbach with us. We are pleased to hear that our staff met your expectations. We take note of your feedback regarding the restaurant and the rooms. It is our constant endeavour to provide our guests with the best possible comfort and service.We hope to welcome you back soon despite the points mentioned. With kind regards,Your team from the Leonardo Hotel Möchengladbach
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Sarah Gründemann, Hotel Management
Dear Allan,we are delighted that you enjoyed your stay at the Leonardo Hotel Mönchengladbach and that you have given us a positive review. Your feedback is important to us and we appreciate it very much. We hope to welcome you back soon.With kind regards,Your team from the Leonardo Hotel Mönchengladbach
by A traveller
Posted Aug. 1, 2024 on Expedia
It is old and tired. The lifts re over 50 years old. On occasion they don't work and you have to walk down. No air conditioning in the room. At least it didn't work and the reception staff just shrug their shoulders
Comment from Hotel Management
Aug. 17, 2024 by Sarah Gründemann, Hotel Management
Dear Mark,We are sorry to hear that your stay at our hotel did not meet your expectations. Your feedback about the condition of our lift and air conditioning is very important to us.Our aim is to provide our guests with a pleasant and comfortable experience and it is unfortunate that we did not achieve this in this instance. We take your comments very seriously and will use this information to review and improve our services.Thank you for taking the time to share your experience with us. We hope to welcome you back in the future and provide you with a better stay.With kind regards,Your team from the Leonardo Hotel Möchengladbach
by A traveller
Posted Jul. 26, 2024 on Expedia
Comment from Hotel Management
Aug. 5, 2024 by Your team from the Leonardo Hotel Möchengladbach, Hotel Management
Dear Guest,we are sorry to hear that your stay at the Leonardo Hotel Möchengladbach did not meet your expectations. It is our priority to provide our guests with a pleasant atmosphere and amenities and it seems that we were not successful in this case.We take your feedback very seriously and would like to assure you that your experience is not the standard we strive for. We regret any inconvenience you may have experienced.Thank you for sharing your impressions with us. We hope that we will have another opportunity to provide you with our usual service in the future.With kind regards,
by A traveller
Pleasant and comfortable
Posted Jul. 2, 2024 on HotelsEasy to find the hotel. Decent parking right out front. Helpful and pleasant reception staff who spoke English. Rooms are large and comfortable with coffee machine and bottled water. Good bar, superb beer and a good hot and cold breakfast. Not a holiday hotel but a great overnight rest in comfort.
Comment from Hotel Management
Jul. 3, 2024 by Your Leonardo Hotel, Hotel Management
Dear Michael, we are very pleased that you enjoyed your stay at our Leonardo Hotel Möchengladbach and that we were able to meet your expectations. We thank you for your positive words regarding our staff and the facilities in our rooms. It is nice to hear that you appreciated our breakfast offer and the bar. We look forward to welcoming you again in the future.With kind regards,Your team from the Leonardo Hotel Möchengladbach
by A traveller
Posted May 26, 2024 on Expedia
Close walk to downtown
Comment from Hotel Management
Jun. 2, 2024 by Leonardo Hotel, Hotel Management
Dear guest,We are pleased to hear that you appreciate the central location of the Leonardo Hotel Mönchengladbach. We hope you enjoyed your stay and look forward to your next visit.With kind regards,Your team from the Leonardo Hotel Mönchengladbach
by A traveller
Posted May 25, 2024 on Expedia
Very basic compared to other Leonardo chain
Hotels in Germany.
However, perfectly adequate for a one night stay.
Reception staff excellent but barman a little surly!
Comment from Hotel Management
May 30, 2024 by Ihr Leonardo Hotel, Hotel Management
Dear Guest,we are delighted to hear that both our facilities and our staff have exceeded your expectations. Your words of praise are a great motivation for us. The central location of the Leonardo Hotel Mönchengladbach is indeed ideal for exploring the surrounding sights. We hope to welcome you again soon.With kind regards,Your team from the Leonardo Hotel Mönchengladbach
by A traveller
Posted May 14, 2024 on Hotels
Comment from Hotel Management
May 20, 2024 by Ihr Leonardo Hotel, Hotel Management
Sehr geehrte Kundin, sehr geehrter Kunde,Vielen Dank für Ihren Aufenthalt in unserem Hause, Unser Ziel ist es, unseren Gästen einen angenehmen und bequemen Aufenthalt zu ermöglichen. Ihre positive Rückmeldung ist daher sehr wertvoll für uns. Mit freundlichen Grüßen,Ihr Team vom Leonardo Hotel Mönchengladbach
by A traveller
Posted Apr. 22, 2024 on Expedia
Comment from Hotel Management
May 13, 2024 by Ihr Leonardo Hotel, Hotel Management
Sehr geehrter Gast,Wir hoffen, Sie bald wieder im Leonardo Hotel Möchengladbach begrüßen zu dürfen.Mit freundlichen Grüßen.
