Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,7 Service et personnel
4,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Holiday Hero , Gestion de l’hôtel
Thank you for your review. We are delighted that you enjoyed your break with us. We hope to see you again soon.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
First let me say Marie in customer service was great. But when we first arrived into unit. Could not get into bathroom door locked from inside. Got inside and there was no toilet paper, or hot water, towels. Had to rent towels. I played with propane thing and got hot water.( did call emergency number received no answer)Thank goodness we had our own toilet paper. Went to turn heat on for bed no heat. Maintenance fixed in morning. Went to cook dinner that night no propane to stove. Gave up at that point. We were traveling from Canada i booked this property because it said it had laundry facilities, but it did not. If you are not going to turn water etc on before a guest arrives Some kind of instructions or pictures would be helpful. I enjoyed my stay in moffat not because of my accommodation but because of the people i came to visit.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Holiday Hero , Gestion de l’hôtel
We're sorry to hear that your break away with us has been anything less than perfect. We appreciate your feedback.
par un voyageur
Publié le 30 août 2024 sur Hotels
Reception staff were not very friendly the pub was closed for 2 days off our stay nothing to do
Commentaires de Gestion de l’hôtel
31 août 2024 par Holiday Hero , Gestion de l’hôtel
We're sorry to hear that your break away with us has been anything less than perfect. We appreciate your feedback.
par un voyageur
Publié le 26 août 2024 sur Expedia
This was a small manufactured house on jacks with no skirting. Couldn't check in until 4:15 ( check-in at 4), yet had to leave at 10. Had to pay for towels. Two of the three bedrooms had two single beds each crammed into a small space. Toenail clippings on the floor and in one bed. Changed bedding ourselves with provided bedding. Horrible!!
Commentaires de Gestion de l’hôtel
27 août 2024 par Holiday Hero , Gestion de l’hôtel
We sincerely apologise that your recent stay with us did not meet our usual standards. Your comfort and satisfaction are our top priorities, and we regret that we fell short during your visit.Please know that we are taking your feedback seriously and will address the issues you experienced to ensure they do not happen again.
par un voyageur
Clean, charachterless, nothing to write home about
Publié le 14 juill. 2024 sur HotelsStatic home overlooked a gravel car park eveb though was purchased as luxury customer sevice was poor, asked to borrow an iron as going to a wedding as mentioned in the listing but wanted £20 to loan one, same for a travel cot. Playground ubder construction and wasnt informed, building work going on all day with diggers, also not mentioned.
Commentaires de Gestion de l’hôtel
21 août 2024 par Holiday Hero , Gestion de l’hôtel
We're sorry to hear that your break away with us has been anything less than perfect. We appreciate your feedback.
par un voyageur
Publié le 8 juin 2024 sur Expedia
Overall it was ok the park & area was lovely we have realised we need an ramp for our dog as he found the caravan stairs a bit hard to get up as he is elderly and not so nimble on his feet but only caravans for dogs are the stair ones,the bar on site was not open until the last night of our holiday which I found a bit annoying but not enough to dampen our holiday spirtits
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Caravan leaked after one night and no help given so had to leave as unsafe
par un voyageur
Publié le 10 mars 2024 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
A beautiful area.
par un voyageur
Perfekt for a stay at Scottland!
Publié le 24 sept. 2023 sur HotelsOur mobile home was very clean, nearly new ald well prepared with all the stuff you need. In pinple words: We will definitly come back! A supermarket and gas station is only a few miles away. Te only negative point is the railway line in front of the Country Park. Bat it is not as bas as you think!
