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Servatur Puerto Azul

4.0 star property
Family-friendly 4-star hotel near Amadores Beach

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Photo gallery for Servatur Puerto Azul

4 outdoor pools, pool umbrellas, sun loungers
Buffet
Balcony
Interior entrance
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • All-inclusive
  • Breakfast available
  • Bar
  • Spa

Explore the area

Map
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
  • Puerto Rico Beach
    ‪10 min walk‬
  • Amadores Beach
    ‪18 min walk‬
  • Playa del Cura
    ‪3 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪51 min drive‬

Room options

View all photos for Grand Room, Pool Access (2 Adults and 1 Child)

Balcony

Grand Room, Pool Access (2 Adults and 1 Child)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 1 adult)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 1 adult)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Duplex, Private Pool (1 Adult +18)

Terrace/patio

Superior Duplex, Private Pool (1 Adult +18)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite, Sea View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (3 Adults and 1 Child)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Duplex, Private Pool (2 Adults +18)

Terrace/patio

Superior Duplex, Private Pool (2 Adults +18)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Room (2 Adults and 1 Child)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (3 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Room (2 Adults and 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (3 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (3 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (3 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (3 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room, Pool Access (2 Adults and 2 Children)

Balcony

Grand Room, Pool Access (2 Adults and 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 3 children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (2 Adults and 3 children)

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Grand Room, Pool Access (2 Adults and 3 Children)

Balcony

Grand Room, Pool Access (2 Adults and 3 Children)

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Studio Suite, Sea View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Studio Suite, Sea View (2 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Sea View (2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite, Sea View (1 Adult)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (1 Adult)

  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (3 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (3 Adults and 2 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Studio Suite, Sea View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Studio Suite, Sea View (2 Adults)

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (3 Adults and 1 Child)

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite (3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite (3 Adults and 1 Child)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior double room 1 adult

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior double room 1 adult

  • Sleeps 1
  • 2 Twin Beds

View all photos for Grand Double Room

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite (3 Adults)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic double room 1 adult

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Classic double room 1 adult

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite (2 Adults and 2 Children)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (2 Adults and 3 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (2 Adults and 3 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Family Suite, Partial Ocean View (3 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (3 Adults)

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Junior Suite (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite (2 Adults and 1 Child)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Partial Ocean View (2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (2 Adults and 2 Children)

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Classic double room 2 adults

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Classic double room 2 adults

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Partial Ocean View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Suite, Partial Ocean View (2 Adults and 1 Child)

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Studio Suite, Partial Ocean View (2 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Family Studio Suite, Partial Ocean View (2 Adults)

  • 35 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

View all photos for Classic Studio Suite (2 adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Classic Studio Suite (2 adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Bedroom, Partial Sea View (2 adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room, 1 Bedroom, Partial Sea View (2 adults)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 3 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 3 Adults)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Double Room, Pool Access

Balcony

Grand Double Room, Pool Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio Suite (1 Adult)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Classic Studio Suite (1 Adult)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Room (2 Adults and 3 Children)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Grand Room (2 Adults and 3 Children)

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior double room 2 adults

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior double room 2 adults

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View (Top Floor 2 Adults)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 2 Adults)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room with Limited Sea View 1 adult

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room with Limited Sea View 1 adult

  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Puerto Rico

Oceanside stay.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Puerto Rico Beach and within 2 miles (3 km) of Amadores Beach. Playa del Cura and Angry Birds Activity Park are also within 2 miles (3 km).

What's nearby

  • Puerto Rico Beach - 10 min walk - 0.7 km
  • Puerto Rico Shopping Center - 16 min walk - 1.4 km
  • Amadores Beach - 18 min walk - 1.5 km
  • Puerto Rico Marina - 19 min walk - 1.4 km
  • Playa del Cura - 3 min drive - 2.7 km

Getting around

  • Gran Canaria Airport (LPA) - 51 min drive

Restaurants

  • ‪Tipsy Bee - ‬17 min walk
  • ‪Restaurante Waikiki Bar - ‬12 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬5 min walk
  • ‪Grill Costa Mar - ‬18 min walk
  • ‪La cantina - ‬11 min walk

About this property

Servatur Puerto Azul

Family-friendly 4-star hotel near Amadores Beach
Some rates at Servatur Puerto Azul are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Servatur Puerto Azul offers its guests 4 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Servatur Puerto Azul was completed in September 2023.

This 4-star Mogan hotel is smoke free.

  • 493 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar by the pool
Servatur Puerto Azul offers 493 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Norwegian, Spanish, Swedish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 8 to 12 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 372 reviews
Rating 8 - Good. 154 out of 372 reviews
Rating 6 - Okay. 49 out of 372 reviews
Rating 4 - Poor. 18 out of 372 reviews
Rating 2 - Terrible. 8 out of 372 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views. Great pools and activities for the kids. Rooms were nicely renovated and well equipped. Good to have so many drinks stations around the pool. Hotel was very busy during the week we went which meant finding a free table for dinner was stressful. But the food was good, with a good range for us and the kids.
Stayed 7 nights in Oct 2024

10/10 Excellent

tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered, I wish I had booked my whole holiday here. I wasn’t happy with my current accommodation so I booked my day here. I paid all inclusive for 5 hours before my flight. I enjoyed the room, pool bar and food. It was 100 worth it and would have been a similar price to a day at a beach club. I’m going to book this hotel for me and my family in a few weeks
Stayed 1 night in Sep 2024

2/10 Terrible

Gurdip Singh

Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment could be better but other than that great. Adults only pool outstanding
Stayed 7 nights in Sep 2024

8/10 Good

Alice

Stayed 10 nights in Jul 2024

8/10 Good

Giedrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandru

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

john

Stayed 7 nights in Apr 2024

8/10 Good

Ian

Stayed 7 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌
Stayed 7 nights in Apr 2024

8/10 Good

Kenneth

Stayed 4 nights in Apr 2024

2/10 Terrible

adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to
Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year
Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
The property is tidy and lovely views of the sea.
Stayed 3 nights in Jan 2024

6/10 Okay

Ryan

Travelled with partner
Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good
Stayed 7 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The views were spectacular! Sunset is amazing the rooms are clean and spacious.
Stayed 7 nights in Nov 2023

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.
Stayed 5 nights in Oct 2023

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
Stayed 6 nights in Feb 2020

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Really nice view to Atlantic Ocean.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Set high up overlooking the sea
Stayed 7 nights in Dec 2019

10/10 Excellent

Justina, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.
Stayed 7 nights in Nov 2019

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Nice stay
Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program
Stayed 7 nights in Oct 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.
Stayed 3 nights in Sep 2019