Note fondée sur 464 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Eva, Gestion de l’hôtel
Hey, Nicole! Thank you for taking your precious time to rate us. We will be working even harder to make your stay memorable. Regards, Eva
par un voyageur
Motel convenable sans plus
Publié le 22 mai 2023 sur HotelsSéjour ok à Moline. Le motel est bien situé, dans un quartier sûr et arboré. La chambre est correcte, bien que le linge de lit était un peu usé (quelques tâches, traces type brûlures de cigarettes...). La salle de bain était aussi un peu dans son jus. Pas de petit-déjeuner, mais du café à l'accueil tout de même. Convenable pour visiter Moline, mais clairement pas le meilleur motel du voyage !
Commentaires de Gestion de l’hôtel
24 mai 2023 par Ammy, Gestion de l’hôtel
Toutes mes excuses pour les problèmes rencontrés, Christophe! Nous avons noté votre expérience cette fois. Soyez assurés que nous nous efforcerons à l'avenir de vous assurer un excellent séjour parmi nous. Cordialement, Tim
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Full disclosure: I was there six hours and basically slept. But the gentleman who checked me in put me in a nice first-floor room, I was able to park outside of my room, and the plumbing worked. What else is there, esp considering the price? Thanks for a nice stay when that’s exactly what I needed.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. We're thrilled to hear that your stay at our property was exactly what you needed. It's great to know that our team member assigned you a nice first-floor room with convenient parking and functioning plumbing.
At OYO, we strive to provide quality accommodation at an affordable price, and we're glad to have met your expectations. If there's anything else we can assist you with or if you have any further queries, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to review your stay with us. We apologize if your experience didn't meet your expectations. We appreciate your feedback and will take it into consideration to improve our services.
If there is anything specific you would like to share or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are always here to help.
Best regards,
Team OYO
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
There were bugs all over, the bathroom door would barely open due to the toilet being right beside the door. The bathroom was completely filthy!!! Windows are all busted up, theres CONSTANT chaos with guests. Nothing had been cleaned and the fridge nor microwave worked. I left 2 hours after checking in and had a 3 night reservation scheduled. This was the absolute worst experience ever
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Please rest assured that we take your concerns seriously and will address them promptly.
If there are any specific issues you would like us to look into or if you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is always here to help.
Thank you for choosing OYO Rooms. We hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Team OYO
par un voyageur
Publié le 2 sept. 2024 sur Expedia
We checked in and checked out within five minutes requesting a full refund. Every surface was dirty. The bed had bugs and black stains from the covers to the sheets. Brown bugs under the pillows. The mini fridge had a sticky brown substance all over the outside. the floors were sticky with mounds of black substances. We took pictures and videos and went right back to the office. Requested a refund and left
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Terry! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It was a nice quiet stay the room smelled like smoke but i think it was due to the construction on the property
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Jarett! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Everything was in decent condition with the exception of the shower head. Not enough pressure.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Tyler! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey
