Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024
We checked in but we did not stay overnight. There were wall and door patches everywhere. The nooks and crannies were dirty. Soda was splashed on the door and not cleaned. Bed appeared clean and comfortable but there were too many other things making us uncomfortable.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Sorry for the inconvenience, we will take this complaint and follow upon this. Hope your next stay with us will be more satisfying experience
par un voyageur
Publié le 19 août 2024 sur Expedia
All good! Bathrooms might need some refurbishment!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par CHAD, Gestion de l’hôtel
Thank you for your response, we are renovating present and will give you more satisfying stay next time.
par un voyageur de Charlotte
Publié le 19 août 2024 sur Expedia
The elevator was out and the only communication to the guest was a hand written sign that fell off the elevator door onto the floor with sign information face down. There did not seem to be any urgency to notify the guest or get the elevator fixed. Had to hand carry all my luggage down the stairs.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Unfortunately, it has happened on your last night of your stay with us sir, we are sorry for the inconvenience, but We had urgency but at midnight no one was available to fix it. So, we fixed that by next day evening within 24hrs of the issue occurred. Hope your next stay with us will be more satisfying experience
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Thank you so much for sharing your happy experience staying with us.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Thank you so much for sharing your happy experience staying with us.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Thank you so much for sharing your happy experience staying with us.
par un voyageur
Publié le 30 juin 2024 sur Hotels
First of all this is not a cheap hotel and the experience that I had was terrible… the toilet was filthy,the shower curtain had mold on it.. and the tub stopper came off and it was nasty under there ad it was a bunch of dirty hair in it.. paying $225.0 a night is not cheap but I felt like I was at a motel 6.. I really hate the experience I had with this hotel…
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Sorry for the inconvenience, We will take this complaint and follow upon this.Hope your next stay with us will be more satisfying experience
par un voyageur
Publié le 30 juin 2024 sur Expedia
It was an average hotel. Not worth the price
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Sorry for the inconvenience, We will take this complaint and follow upon this.Hope your next stay with us will be more satisfying experience
par un voyageur
Publié le 24 juin 2024 sur Hotels
Rooms dated and needed painted, bathroom was outdated and need painted
Commentaires de Gestion de l’hôtel
21 oct. 2024 par CHAD, Gestion de l’hôtel
Thank you for your response, we are renovating present and will give you more satisfying stay next time.
par un voyageur
show trip
Publié le 23 juin 2024 sur Hotelsdirty carpets in hallways
no one cleaning up after breakfasts
did not fill up and stopped some breakfast items before breakfast hours were over
Commentaires de Gestion de l’hôtel
24 juin 2024 par CHAD, Gestion de l’hôtel
Breakfast hours 6am-9am. If some item would have been missing, they would have been replaced within 5-10 minutes. Thank You!
