Note fondée sur 463 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Expedia
I really enjoyed my stay at this hotel, the free breakfast was great with a cook to make eggs or pancakes on request. The room was very clean and the downstairs pub was a joy to spend the evenings at. Unfortunately when we went to the pool we were not able to use it due to a clearly used female personal hygiene product floating around in it, this truly grossed us out and ruined the thought of swimming for us.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kristi, Gestion de l’hôtel
Hi Sarah, Thank you so much for staying with us and thank you for taking the time to provide a review from your recent stay. I am so sorry that your stay was not as planned regarding the pool. I feel terrible about this and would like to ensure you that our front desk team went to the pool and removed the item. After removing the item, they realized it was a tea bag! The team hoped to find you and let you know, however they were unsure of your room. I am so sorry! We hope that you will give us another try in the future.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The rooms are very clean and modern.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Kristi, Gestion de l’hôtel
Thank you for the wonderful review, Ryan! We hope to see you again very soon!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Sparse area
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Kristi, Gestion de l’hôtel
Thanks for staying with us Jason! We hope you enjoyed your time in Moline and we are looking forward to seeing you again!
par un voyageur de Sioux Falls
Publié le 22 juill. 2024 sur Expedia
Very quiet and clean.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Kristi, Gestion de l’hôtel
Thank you for staying with us Mary! We hope to see you again very soon.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Great hotel! Room was clean, very comfortable bed. No issue with noise. Amazing, free breakfast!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Kristi, Gestion de l’hôtel
Thank you for the wonderful comments, Melissa. We appreciate you staying with us and hope to see you soon!
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Kristi, Gestion de l’hôtel
Thank you for choosing the Element Moline while in the Quad Cities area. We hope to see you again soon!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Very disappointing! As a QC native, I remember all the buzz surrounding this hotel upon it's completion. Decided to chose this as a first-time meet-up destination with a very special gentleman from outside of the area. Upon walking up to the entrance, I was met with dirty windows that looked as though they hadn't been cleaned for a weeks. It was a very hot, muggy summer day, so I was both disheartened and further turned off by the humidity inside the hotel. Up 3 floors to our King-Sized room, I stepped off the elevator and into an even deeper level of humidity. A smell was evident, as was my concern that my date would be arriving within a matter of minutes. Opened the door to the room, and an even funkier smell engulfed me. Tried to call the front desk from the room phone, but a clear issue was preventing that. Annoyed, I walked back down the humid hallway to the elevator. I advised the front desk attendent of my unhappiness while fighting a meltdown, both psychologically and physically, as evidenced by the sweat now running down my back of my girst date carefully curated outfit. Was given a some "air freshener", which was disinfectant in an industrial bottle. Cobtinued to melt as I scrambled back up and through the increasingly irrriating climate, only to discover the spray had zero benefit in masking this embarassing smell. Mr. Hottie is now 2 minutes away and my excitment has now gone to impending doom. Comfortable bed, but pissed by the 1:30am fire evac!!!
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Kristi, Gestion de l’hôtel
Dear Heidi, Thank you for taking the time to post your experience with us at the Element Moline. I sincerely apologize that our hotel was not as you had expected and I apologize for the fire alarm going off in the middle of the night. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We hope you will give us another try in the future.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Kristi, Gestion de l’hôtel
Thank you for the wonderful review Deborah! We appreciate you staying with us and we hope to see you again soon!
par un voyageur
Best breakfast ever
Publié le 19 juin 2024 sur HotelsLoved the vibe and aesthetic of The Element. As a native Quad Citian it was great to see this awesome reuse of the building. The room was much smaller than I expected but beautiful. We needed the pull out bed and it wasn’t the best. Be ready for hearing live music (totally didn’t mind) and also the train (felt a little different about that!)
But the breakfast was a total surprise - restaurant-quality, fresh and amazing.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Kristi, Gestion de l’hôtel
Thank you for staying with us Nichole and thank you for taking the time to write a review from your recent stay. We hope to see you again soon!
par un voyageur
Publié le 18 juin 2024 sur Expedia
Property is well maintained.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Kristi, Gestion de l’hôtel
Thank you Joe! We hope to see you again soon!
