Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour bien
Publié le 12 févr. 2020 sur HotelsHôtel bien situé en face d'une très belle plage de diani ... Hôtel propre avec un beau jardin.
A améliorer : l'état des chambres le buffet et la qualité des repas dans le restaurant ...
Le personnel : sont gentils mais manque de service ( très long ) ils savent même pas faire des cocktails classiques..
Manque de service dans le restaurant et le snack de la plage.
J'ai séjourné à diani sea resort aussi et c'était largement mieux pourtant ça appartient au même propriétaire...
Commentaires de Gestion de l’hôtel
27 févr. 2020 par Valentine Reservations., Gestion de l’hôtel
Dear Karim,
Thank you for taking the time to write this review.
We have Noted your concerns and shall do our best improve on the same.
We hope to host you again in Future.
Regards,
DSL Team
par un voyageur
Publié le 12 août 2024 sur Expedia
Diani Sea Lodge was great! Staff was wonderful, food was good, and the property was well-maintained.
par un voyageur
Geweldig
Publié le 3 août 2024 sur HotelsZijn er nu voor de 2e keer geweest voor bijna 2weken genoten verwend en helemaal happy door het fijne personeel en.....coctails.
We hadden huisje 17 en liepen zo het hotel restaurant in...
Tot de volgende keer
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Expedia
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Beautiful hotel and property. Excellent food and service. The first day we did not have hot water, but the front desk was very responsive and took care of the issue right away.
The only negative was being solicited by aggressive vendors on the beach. At one point there were 16 individuals milling around, waiting for tourists to make their to the beach.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Very nice place, all inclusive -,the food was a bit bland and not so interesting. The dinner hall felt like a school cafereria.The animation team were very active. Very good location by one of the best spots on Diani beach.
par un voyageur
Publié le 17 juin 2024 sur Expedia
very friendly, very proffesional management, all my enqueries had been manged in a fast way. if I come back to Diani beach, I would pick sea lodge again....
par un voyageur
A relaxing week
Publié le 6 avr. 2024 sur HotelsThis time all was good. The service and friendly staff ensured a really nice and relaxing stay. I could relax and enjoy my scuba diving. Also, internet was working well in the room I had this time. Stayed a week.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
For an average of $280 CAD a night this place is absolutely overrated and shouldn’t be posted at that price. The food variety is terrible and very poor. The towels (bathroom and beach) need an upgrade ASAP, after a shower the towels can really scratch you badly! The beach towels seems very overworn and even dirty as they are very old.
The worst part is the minimum protection for the sun provided by this hotel to their guests who obviously come to the area to enjoy the beach. They have 16 or 17 beach umbrellas set in the front beach and, even if you get up extremely early (today I was out at 5:50am to get one), they were all “taken”. This really makes me think these German guests just pay for them and their spots (same every day). There are only towels at the chairs, you don’t see these senior guests until later on to come occupy their chairs under these limited umbrellas.
My spouse and I travel a lot, and we have stayed at different all inclusives but definitely this one is not worth this price. If I pay an average of $280 CAD a night, I expect a certain standard and that’s not the case.
Unfortunately due to another unexpected change in our trip we had to stay one more night here. Paid directly to the property via credit card and it is close to $300 CAD a night but we had to do it.
The restaurant and bar staff are friendly, they are probably the best thing this hotel has.
I hope Expedia can do something about it and a realistic summary of the property is displayed.
