In Mombasa .Steps from the hotel, you'll find Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Mombasa Island and Two Tusks are also within half a mile (1 km).
What's nearby
Mombasa Island - 2 min walk - 0.2 km
Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.3 km
Fort Jesus - 3 min drive - 2.7 km
Mombasa Marine National Park - 6 min drive - 5.7 km
Nyali Beach - 23 min drive - 9.7 km
Getting around
Mombasa (MBA-Moi Intl.) - 21 min drive
Restaurants
Mackinon Market (Markiti) - 12 min walk
Blue Room Restaurant and Ice Cream Parlour - 12 min walk
Mubins Cafe - 6 min walk
Perfect Pizza, Digo Rd Mombasa - 11 min walk
Valencia Inn - 7 min walk
About this property
Hotel Sapphire
3.5-star guestrooms with balconies
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.
This 3.5-star Mombasa hotel is smoke free.
56 guestrooms or units
Meeting rooms
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Terrace
No smoking on site
Bar or lounge
Dining venue
Hotel Sapphire offers 56 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
A bar/lounge
A restaurant
Things to do
Outdoor pool
Accessibility
No elevator
Room amenities
Entertainment
Flat-screen TV with satellite channels
Bedroom
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Limited room service
More
Air conditioning
Desk
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 20.0 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.
Property is also known as
Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa
Hotel Sapphire Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu.
The room was well appointed and comfortable.
We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Colin
Stayed 1 night in Dec 2023
6/10 Okay
Dathan, Kampala
Business traveller
10 Nov 2023
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
We stayed here for 2 nights.
We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk.
Would stay here again.
Laura-
Stayed 2 nights in Sep 2023
8/10 Good
Ricky
8 Sep 2023
Liked: Cleanliness, staff & service
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee).
Do not disturb sign ignored by staff and woke us.
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
Janilia
6/10 Okay
Verified traveller
12 Feb 2020
Disliked: Staff & service
Verified traveller
Stayed 1 night in Feb 2020
8/10 Good
Michael O
8 Jan 2020
Liked: Staff & service, room comfort
Decent Hotel in central Mombasa
A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
the property is in the city in a quite place and the staff are really nice well worth its money i stayed there for 5 nights and it was really nice will visit again you no the let me stay till 1.00pm when i was sapouse to leave at 10.in the morning and they did not even charge me for it and i really appreciated that will recommend hotel sapphire to any one kassim
Un séjour de 2 jours au Saphire Hôtel fantastique avec une équipe très a l écoute et accueillante ! Je recommande cet hôtel !
A 2 days stay in this hotel with a very welcoming team . I highly recommend this hotel !
Special thanks to Emily who organized a birthday welcome danse with a cake on my first day ! Thank you again !