Note fondée sur 10 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Un séjour de rêve

Publié le 17 juill. 2019 sur HomeAway
Une maison à la mesure des images postées sur le site et bien plus encore, un personnel d'une grande gentillesse et d'une discrétion remarquable. Tout a été mis en œuvre pour que nos vacances se transforme en un rêve éveillé de 15 jours. Merci Ali, Merci Ernestine, merci Bernd de mettre des bout de rêve a notre disposition.
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Merci beaucoup et bon retour
2 sur 5
par un voyageur

Electrical Concerns - Miserable without A/C or running water

Publié le 8 janv. 2024 sur HomeAway
We arrived Wed. evening before Christmas. At 6pm the power went out. The lights worked but the A/C & frig did not. The staff was unconcerned & left for the night. It was very uncomfortable overnight at 80 degrees F & 90% humidity without A/C. The next morning the manager called an electrician. He was there several hours but couldn't fix the power, another night without A/C. The upstairs bathroom had no running water. The staff left buckets of water to flush the toilet. Around midnight, all power was lost -no lights or running water. We moved to a hotel early that morning. That afternoon the owner notified us the power was on & we could return. We had no confidence the power would remain. The staff had told us that the house power regularly stops working. We were concerned we would have no remedy over the holiday weekend. With water, refrigeration & electrical concerns (surging power, burning electrical smell & the frig had a grounding issue -would shock if touched) we decided not to return for the last 4 days of our reservation. We never felt a sense of concern or urgency for our situation, or that our stay was well below expectations. We were not offered any compensation for our discomfort for two days, loss of spoiled food or costs for moving/staying at the hotel. The villa is spacious & comfortable. We enjoyed the location close to the beach & the private pool. The staff were pleasant & the chef made delicious meals. But we picked this villa for 3 bedrooms with A/C.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are very sorry for the initial power failure. Unfortunately, we cannot control the state and only electricity provider. We immediately reported the outage to KPLC, but the service leaves a lot to be desired. Therefore, there are sometimes long waiting times. We have an Inverter Power Back Up System, which delivers power for aproximately 8 hours (without AC and heavy devices). When we realized that the electricity provider is overwhelmed and still does not receive our multiple calls, we immediately commissioned a private company to fix the error on the road line. It was a corroded bracket on the main road cable. Our electricity has been constant since then without further failures. We have offered a reasonable compensation for the inconvenience.
5 sur 5
par un voyageur

Galu beach Madagascar villa

Publié le 20 déc. 2023 sur HomeAway
Pros: 1. Staff friendly and helpful. Cater to individual and group needs. Discrete. Great suggestions for drivers, restaurants, attractions etc 2. Beautiful clean home with AC and swimming pool. 3. Close to beach. Walking distance for most. 4. Wifi works 95% of time. Cons: 1. None except not as close to beach as i’d hoped. Recommendations: 1. Please have available a safety deposit box for passports, cash, documents, credit cards etc Summary: Yes i would stay here again. 4.9/5 stars.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par VrboOwner, Gestion de l’hôtel
Dear Ada, thanks for your visit and the time to write the review. The Main Villa have a big save inside the wardrobe at the right room downstairs. Also the guest Villa have save inside one of the the wardrobes. Thanks again for staying with us and the friendliness you treated our guests.
5 sur 5
par un voyageur de Portland, OR

Wonderful home is great location

Publié le 11 janv. 2023 sur HomeAway
Enjoy afternoons in the pool that is shaded by palm trees and a beautiful garden. The main house offers 3 large air conditioned bedrooms and a large place upstairs to hang out as a large group. There is even an office and massage space on the top floor. The guest house has another 3 bedrooms however the lack of air-conditioning in these rooms made them unusable for our group. Walkable to a wonderful casual beach bar with great seafood and drinks and tons of beach activities (snorkeling, boat rides, bike rentals, jet skis, fresh coconuts and so much more). Grab a Tuk Tuk and easily get to a wide variety of bars & restaurants. Our favorite was Nomads beach bar!
5 sur 5
par un voyageur

Great stay

Publié le 1 déc. 2020 sur HomeAway
We had a lovely stay in Diani. Great house with pool for the kids and Ali was fantastic in cooking us great meals everyday. The seafood was amazing. The house and pool help was great and we had a lovely time. We will come again.
5 sur 5
par un voyageur

Traumhafter Aufenthalt in traumhafter Villa!

Publié le 9 août 2018 sur HomeAway
Wir - eine 9 köpfige Familie über drei Generationen - haben unseren Aufenthalt in der Villa sehr genossen. Die Zimmer waren toll, die Terrasse war super, der Pool war großartig, die Nähe zum Strand perfekt, die Ausstattung sehr gut und das Personal absolut wunderbar! Wir kommen bestimmt einmal wieder!
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Jambo Johanna, Vielen dank nochmals für Euren Besuch und die herzliche Bewertung. Wir hoffen Ihr kommt bald wieder. Liebe Grüße aus Diani Beach. Euer Bernd & Familie
5 sur 5
par un voyageur

A lovely place

Publié le 19 août 2017 sur HomeAway
We (a family of 4 including 2 late teenagers) had a fantastic stay at this lovely villa. It is beautifully furnished but we seldom left the huge terrace. The staff are great and Ali is a super cook. There was only one simple beach bar within walking distance but there are several good restaurants and bars within a short taxi or tuk-tuk ride away. The local beach is delightful although the beach boys are a pain but generally they are not too persistent.
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Jambo Michael, Thanks for your Visit at our Holiday home and the time to review it. Our Team (Ali, Ernesta & Gumbo) are very happy to had your lovely family us guests. We wish you all the best and hope to see you ones again at our place. Kwaheri & Kind Regards yours Family Bernd Trompell
5 sur 5
par un voyageur de Narok, Kenya

Impressive! Can't wait to stay again!

Publié le 5 mai 2017 sur HomeAway
The pictures of this exquisite home are spot on! We couldn't have chosen a better place to have a women's retreat. The accommodations were wonderfully laid out with a variety of beds and bathrooms in both the main house and adjacent additional guest house. The available staff tipped it over the top for us. They were so lovely and took great care of us. Having a chef to prepare 3 meals a day was wonderful. We felt very nurtured and safe with wonderful James, the wonderful Maasai keeping watch all night. Having a pool to cool off in made the heat and humidity of Diani easy. It is so well laid out to have plenty of gathering space and private spaces alike. There is a lot of love in the architectural details of this stunning home. We are already looking at multiple dates for us to return. Asante Sana for an extraordinary experience.
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Marilyn, Thanks for your nice review and we cant wait to host you again. I wish you happiness. Bernd
4 sur 5
par un voyageur

Mooi huis, vriendelijk personeel

Publié le 28 juill. 2016 sur HomeAway
Het was een comfortabel huis met genoeg ruimte, het personeel was vriendelijk en behulpzaam, de kok kookt heerlijk. Jammer was wel dat de huizen naast en tegenover ons, Helaas, in brand hadden gestaan, was een troosteloze aanblik. Ook de matrassen in het gastenverblijf zijn aan vervanging toe. Verder super naar ons ziin gehad, de kinderen hebben genoten van het zwembad, Vriendelijke groet, Johanna Blok
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Jambo Johanna, danke für Ihren Besuch in unserer privaten Villa. Leider haben Sie uns erst am letzten Tag mittgeteilt das Sie mit einer Matratze im Roundalow nicht zufrieden sind, sonnst hätten wir diese selbstverständlich sofort ausgetauscht. Was bereits geschehen ist. Kwaheri & Liebe Grüße aus Kenia Ihre Familie Bernd Trompell
5 sur 5
par un voyageur

Wonderful Villa, Exceptional Staff, A Great African Adventure!!!!

Publié le 24 avr. 2016 sur HomeAway
Perfect vacation for a family seeking a real african experience. Diani Beach if gorgeous and the Kenyans could not have been more welcoming. You do need to be ready to embrace Africa, as this is not your prepackaged Disney version, it is the real thing. The only thing we missed was AC, but we learned to deal! The villa is lovely. We are a family of 6, and had a wonderful time in Villa Madagaskar. The staff is exceptional. Mr. Ali is a wonderful chef and you really should take him to the market with you to plan out your meals. Ernesta and Gumbo keep the place spotless and are very friendly, attentive and met our every need. Mr Trompell planned a wonderful set of adventures for us. We snorkeled off of Wasini Island with Pili Pipa which was a highlight of the trip. We took an overnight safari with DM Tours to Tsavo East, which was incredible and my only regret is that we did not stay two nights. The Drivers Mr Trompell uses are fantastic and you will learn to rely on Lawrence and his brother Ben. They are punctual and professional and knowing they would be where they said they would when they said they would gave us great piece of mind! The food in Diani is exceptional. The quality of the meals and the preparation exceeded our expectations. Get Mr Ali to roast some white snapper for you one night and I promise you will be delighted! The only downside to the trip is the beach boys. They are relentless, but friendly, so be ready to buy a key chain and get asked for your flip flops at the end of your stay. We started going to the beach at the 40 Thieves for lunch because they have Massai to keep the beach boys at bay and it is a lovely place to have a Tusker and delicious lunch. I mention this only for full disclosure and not to be a deterrent. Finally, for my American friends, If you want to be a hero, bring some Obama T-Shirts, pens, etc. There is no quicker way to make a friend in Kenya! I can't say enough about the total experience. Kenya is simply incredible and we are richer for having visited. I would encourage you to take the leap as well. You will be changed by the experience. The Chadwicks Arlington, VA USA
Commentaires de Gestion de l’hôtel
23 mars 2020 par VrboOwner, Gestion de l’hôtel
Wow!!! Thats a review!!! Im totally touched. Your experience is exactly what i love to give our guests for there holiday in Diani Beach. My Team loved your stay and we hope to see you ones again. "KARIBU TENA". yours Family Bernd Trompell