Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour à Nyali Beach
Publié le 18 janv. 2022 sur HotelsBel emplacement et beau parc en bord de mer, cependant hotel vieillissant. Beaucoup de moustiques (il faut traiter ce problème dans l'hotel et les chambres). Autres insectes dans la chambre. Nourriture peu variée. Personnel toujours disponible et souriant.
Commentaires de Gestion de l’hôtel
1 mars 2022 par Olive C, Gestion de l’hôtel
Dear MICHEL,
Thank you for choosing to visit Nyali Sun Africa Beach Hotel & Spa. However, it was with concern to note that you were not 100% satisfied with your experience here. We have taken into consideration your comments and have shared the same with colleagues. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.
With kind regards,
Olive Cherop.
Front Office Department.
par Francois
Excellent rapport qualité/prix
Publié le 18 sept. 2017 sur HotelsA l'écart du centre ville, dans une grande propriété sur la plage. Accès aisé à la vielle ville et au centre ville (en taxi). Très agréable pour séjour d'affaires ou vacances en famille.
Commentaires de Gestion de l’hôtel
14 nov. 2017
Dear Francios,
Thank you for taking out time to write to us.
Its our pleasure to learn you had a wonderful stay with us.
Once again, thank you for your feedback.
par un voyageur de Lyon, France
rénovation en cours, très prometteur
Publié le 18 oct. 2010 sur HotelsJ'ai passé 5 nuits dans cet hôtel. Je confirme que l'hôtel est actuellement en pleine rénovation. Ce sera sûrement très bien une fois les travaux finis. Malgré les désagréments liés aux travaux, j'ai néanmoins bien apprécié cet établissement; que je recommande.
-attitude du personnel très professionnelle: serviable sans être envahissante
-belle architecture de l'hôtel, relativement sobre
-animations sympas (musique, karaoké)
-grande piscine idéale pour la natation
-buffet petit déjeuner et diner: j'y ai toujours trouvé satisfaction
par un voyageur
Nyali International Beach Hotel
Publié le 8 sept. 2010 sur Hotels
Emplacement : la ferme aux crocodiles. restaurant le canton et le bar de plage le pirate
la période dans laquelle, j'ai fais ma réservation courant septembre ne doit pas être l'une dès meilleur idée. car, il c'est trouvé que l'hôtel était en pleine rénovation et que certaines galeries étaient fermées, ainsi que des lieux de restauration.
par un voyageur de NICE
vacances magiques
Publié le 24 janv. 2010 sur Expediasuper !
Recommandé
pour Famillespar un voyageur de ile de la reunion
hotel tres sympa mais a renover
Publié le 14 janv. 2010 sur ExpediaEndroit super plage suberbe jardin au top
personnel tres gentil
restaurant de tres bonne qualites
par contre les chambres sont dans un etat trés moyen il y a grand besoin de les renovers
par contre elle sont sapcieuse et claires
par un voyageur
It is not good conmen booked and available room po
Publié le 23 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
23 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Warm greetings from all the team at Muthu Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Unfortunately did not enjoy my stay, this property is outdated and needs a lot of improvement the room had a mouldy smell and bathroom with shower curtains were very dirty. Dinning room staff were very pushy and not able to help with the basics, the food was not up to scratch. the besting about this place is its location on the beach other than that it need demolish and start a fresh. I will not recommend to anyone.
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Warm greetings from all the team at Muthu Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Will definitely stay here again, great place, great food, great room.. i wish i would of stayed here longer than i did. Awesome place
Commentaires de Gestion de l’hôtel
20 août 2024 par Vinay Krishna General Manager, Gestion de l’hôtel
Dear Guest,Greetings from Muthu Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Vinay Krishna General Manager, Gestion de l’hôtel
Dear Guest,Greetings from Muthu Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager
