Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Yann de Suisse
Publié le 2 nov. 2013 sur Hotels
Bon hôtel, dommage que la nourriture ne soit pas au niveau des chambres. Staff très serviable et sympathique
par un voyageur
Publié le 7 sept. 2024 sur Expedia
This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
The hotel
par un voyageur
Publié le 15 mai 2023 sur Hotels
Fantastisk oplevelse, meget venlige personale, og meget hjælpsomme, maden var i top, altid meget at vælge imellem, tak for opholdet, kommer helt sikkert igen
par un voyageur
Publié le 18 avr. 2022 sur Expedia
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
Commentaires de Gestion de l’hôtel
18 avr. 2022 par Neptune Team, Gestion de l’hôtel
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
Many thanks for letting us know your experiences.
We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges.
Yours faithfully,
The Neptune Team
par un voyageur
Publié le 15 août 2019 sur Expedia
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem.
In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do.
They said No I must pay in cash.
This in violation of multiple laws.
So it is a beautiful location with wonderful staff and food and Services.
I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here.
I won't.
Commentaires de Gestion de l’hôtel
4 févr. 2022 par Neptune Team, Gestion de l’hôtel
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many thanks for letting us know your thoughts and concerns.
We have forwarded your correspondence to the relevant departments.
Yours faithfully,
The Neptune Team
par un voyageur
Neptune Beach
Publié le 8 mars 2019 sur HotelsEnjoyable
par un voyageur
My stay was okay. I am a solo female, black Tra
Publié le 16 août 2018 sur Hotelspar Robert
Publié le 22 déc. 2017 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Publié le 2 sept. 2017 sur Expedia
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
