Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for your perfect review, we look forward to seeing you again soon.
par un voyageur
Just okay
Publié le 10 juill. 2024 sur HotelsUpon arrival, I had to wait five minutes for someone to finish smoking their cigarette before they could check me in to my room. once I received my room key, I got on the extremely slow and very uneasy, feeling elevator to go to the second floor. The room key did not work when I got to my door. I had to make the slow trip back down one flight in the elevator when I asked the attendant to check my room key, she asked if I had put it next to my cell phone which I replied no, I held it in my hand from here to the room and it just doesn’t work. after getting my room, key re-coded it did work and I was able to get into the room, which was quite warm from the air, not being turned on. The overall cleanliness of the room was good.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for your review, we will look into the issues you endured and get them corrected immediately.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par General Manager, Gestion de l’hôtel
Thank you for your excellent review. We are happy you enjoyed your stay and hope to see you again.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par General Manager, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 12 juin 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
14 juin 2024 par General Manager, Gestion de l’hôtel
Thank you for your 5 star review. Glad to know you got a good nights sleep and found the hotel to be easily located right off Interstate 20. Hope to see you again soon.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 14 mai 2024 sur Expedia
Clean and quiet
Commentaires de Gestion de l’hôtel
14 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your 5 star review. We strive to do our very best to make each & every guest feel like they are right at home and we are happy to know you enjoyed your 2 night stay. We hope to see you again soon Alfredo.
par un voyageur
Publié le 1 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2024 par General Manager, Gestion de l’hôtel
We don’t understand for the low rated review seeing as though you did not stay at the hotel and were a “No-Show”. Guest has not even contacted the hotel whatsoever nor have we charged him. It was an Expedia reservation where Expedia charged you, not the hotel. So hotel is at no fault.
par un voyageur
Publié le 11 avr. 2024 sur Hotels
It was good. A little noisy by the freeway, but great service
Commentaires de Gestion de l’hôtel
5 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your excellent review, we are glad you enjoyed your night with us, had look forward to seeing you again.
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Very clean and comfortable. Breakfast was lacking food an hour before end time.
Commentaires de Gestion de l’hôtel
5 mai 2024 par General Manager, Gestion de l’hôtel
Thank you for your review. Thank you for your kind words of cleanliness, as for the breakfast I will forsure get with our breakfast room attendant Asap, because there should be sufficient amount of food from start until the finish of breakfast hours.
