Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jean, Thanks for your rating, we really appreciate the support.Natalie #Team6
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Sheila, Gestion de l’hôtel
Thank you Maria, for taking the time to share your review. We are happy you had a great stay!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Small room but comfortable bed.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mary,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Sheila, Gestion de l’hôtel
Thank you Julian, for taking the time to share your review. We are pleased you enjoyed your stay!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Was easy to get to property and check in. The Hallways had a terrible smell. Room had a smell and barely any towels had to go ask for some. The noise level after 10pm was horrible with people slamming doors, yelling and running down hallways.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par sheila, Gestion de l’hôtel
Thank you Jeremy, for taking the time to share your review. We are committed to provide a comfortable night's rest and we are committed to guest satisfaction and appreciate you taking time to review your experience. I am sorry your guest experience was less than satisfactory. We will strive to resolve this issue. Thank you again for taking the time to give us a review.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Sheila, Gestion de l’hôtel
Thank you Pablo, for taking the time to share your review. we are committed to guest satisfaction and appreciate you taking time to review your experience.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Dirty Room in Seemingly Unsafe Area
Publié le 2 sept. 2024 sur HotelsFirst room: Hair and mold all over the shower. The security latch was removed/broken so I requested another room. The guy at the front desk was very accomodating and moved us to another room upon request.
Second room: Did not even have a shower curtain, but at least no hair in shower - still had mold though. Had to shower with flipflops on and water went everwhere.
Further, my sister and I were traveling together and did NOT feel at all safe in this town or at this motel. Definitely not recommended for women traveling alone (and my sister is a firearms instructor!!)
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Melinda, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur
Publié le 31 août 2024 sur Expedia
Rooms are very spacious and clean.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Elizabeth, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Publié le 28 août 2024 sur Expedia
Dirty sheets & towels , room was dirty aswell needs to be cleaned better
Commentaires de Gestion de l’hôtel
30 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Stephanie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
