Ratings based on 969 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 16, 2024 on Expedia
always stay here when in Moncton for personal reasons.
Comment from Hotel Management
Oct. 16, 2024 by Claudia G. , Hotel Management
Dear Ashely We are happy to host you every time you come to Moncton. We hope to welcome you again soon and thank you for staying with us. Sincerely, Claudia G. Front Desk Supervisor
by A traveller
Posted Oct. 16, 2024 on Hotels
Comment from Hotel Management
Oct. 16, 2024 by Claudia G. , Hotel Management
Dear Lorna Thank you for taking the time to provide us your score. We are happy you had a good experience in our hotel.We truly value you and look forward to hosting you again in the future. Sincerely, Claudia G. Front Desk Supervisor
by A traveller
Posted Oct. 13, 2024 on Expedia
Excellent
Comment from Hotel Management
Oct. 16, 2024 by Claudia G. , Hotel Management
Dear Ahsan We are happy you had a wonderful experience with us. We really value your feedback and we hope to host you again in the future. Sincerely, Claudia G. Front Desk Supervisor
by A traveller
Posted Oct. 11, 2024 on Expedia
Ample parking and clean, quiet room with 2 queens & stand-up glass-enclosed shower. Will stay again!
Comment from Hotel Management
Oct. 13, 2024 by Claudia G. , Hotel Management
Dear Katherine Thank you for your positive review, we are incredibly grateful that you chose to stay with us. We look forward to creating more memories with you whenever your travels bring you back to Moncton.Sincerely, Claudia Garcia Front Desk Supervisor
by A traveller
Posted Oct. 11, 2024 on Expedia
Clean, comfortable rooms. Good service.
Comment from Hotel Management
Oct. 13, 2024 by Claudia G. , Hotel Management
Dear KishenThank you for your positive review, we are incredibly grateful that you chose to stay with us.We look forward to creating more memories with you whenever your travels bring you back to Moncton.Sincerely, Claudia Garcia
by A traveller
Posted Oct. 10, 2024 on Expedia
Comment from Hotel Management
Oct. 10, 2024 by Claudia G. , Hotel Management
Dear Mathieu Thank you for staying with us and for taking the time to give us a good score. We hope to welcome you again soon. Sincerely, Claudia Garcia Front Desk Supervisor
by A traveller
Posted Oct. 10, 2024 on Expedia
Good
Comment from Hotel Management
Oct. 10, 2024 by Claudia G. , Hotel Management
Dear Michel Thank you for your positive review, we are incredibly grateful that you chose to stay with us.We look forward to creating more memories with you whenever your travels bring you back to Moncton.Sincerely, Claudia Garcia Front Desk Supervisor
by A traveller
Posted Oct. 7, 2024 on Expedia
For the price ,there wasnt even bottled water in the room . No water refill station.
Plugs were an issue , lamp beside the bed was hanging off the wall , crack in the bathroom sink . Toilets were older style and not high enough .
Unfortunately not the server's fault but she was the only one working and it was busy . She couldn't keep up and she was trying but doing cash ,trying to keep the buffet filled ,cleaning tables . Too much for one person . No sign of a manager to pitch in and be helpful. ???
So we had to wait for a clean table , wait for the buffet to be refilled , we had bought the breakfast coupons so thankfully didn't have to wait pay .
For the 2 of us at a buffet we were there for almost 2 hours , would normally take us an hour at the most , we were traveling and wanted to get on the road .
Comment from Hotel Management
Oct. 16, 2024 by Claudia G. , Hotel Management
Dear Anne Thank you for taking the time to provide your feedback. We apologize for all the inconveniences. We will work harder to improve in the matters you mentioned and give our guests what they deserve.We hope you give us another opportunity in the future.Thank you again for staying with usSincerely, Claudia G. Front Desk Supervisor
by A traveller
Posted Oct. 5, 2024 on Expedia
Nice big room. Clean. Convenient location.
Comment from Hotel Management
Oct. 6, 2024 by Claudia G., Hotel Management
Dear Yanyu Thank you for taking the time to write your review, we are incredibly grateful that you chose to stay with us.We hope to welcome you back soon.Sincerely, Claudia Garcia Front Desk Supervisor
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Claudia G. , Hotel Management
Dear Elizabeth Thank you for taking the time to provide us with your scoreI see that we scored lower for you. I would love to hear more details in regards to this so that we can become more aware of where we fell short and take action to enhance our guests experience.Thank you for staying at Four Points by Sheraton Moncton Sincerely,Claudia GarciaSupervisor
