Note fondée sur 558 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beurk!
Publié le 25 août 2018 sur HotelsOdeurs douteuses dans les chambres. Taches sur les tapis un peu partout. Déjeuner très limite. Plus jamais.
Commentaires de Gestion de l’hôtel
2 sept. 2018 par Abhishek Bhavsar, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear about multiple issues, we are in a process of getting new furniture, it will be changed soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Tayanna Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Management, Gestion de l’hôtel
Dear Tayanna,Thank you for choosing the SUPER 8 Monee] for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The front desk clerk is extremely rude, very aggressive and ignorant. He assumed I couldn’t pay for my room. After my reservation is over I will be finding another hotel in the area to finish out my stay for work. This is very unacceptable and a disgrace to the business
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest,Thank you for choosing the Super8 Monee for your recent stay. You are staying with us since last five or more days and there was no issues but today you didn't paid for your extended stay and frontdesk was not aware about your concern. He called you and your stuff was in the room. Front desk has instructed to make room vacant and clean if guest is not paid. He is doing his duty even though We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Management, Gestion de l’hôtel
Dear TayannaThank you for your business and we really appreciate your reviews. Your feedback acts as an encouragement for our team. Customer satisfaction is our top priority and we strive to our best to work with our guest as per their expectations to give them a perfect stay. Thank you again and we look forward to see you again in future. Thanks
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Management, Gestion de l’hôtel
Dear TayannaThank you for choosing the SUPER8 MONEE for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Sincerely,
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Management, Gestion de l’hôtel
Dear Anne,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Management, Gestion de l’hôtel
Dear Iliass,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Management, Gestion de l’hôtel
Dear KristineThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!-
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Management, Gestion de l’hôtel
Dear ShalvaThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
