Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overall a good experience...
Publié le 21 oct. 2024 sur HomeAwayOne star less as there are lot of scopes for improvement...
1. One of the major reasons why we booked due to the arcade game since we have kids in the family. However it ended up working. Host did tried to triage as much as they can but no luck.
2. The main floor TV need to be a smart TV. I am not sure what percentage of the population only rely on cable in current generation. We weren't able to use that at all and again kids were annoying.
3. We understand it's a fall season but we were expecting the outdoor to be cleaned to some extent. The patios were not really in usable condition. The stair down to lake didn't had any lights and too dark to climb during night.
4. Host did mentioned in the listing that we need to dispose our trash but the annoying part was it's around 9 miles from the property.
Overall a good experience and enjoyed to the extent we can. No real complaints and host is really cooperative and tried his best to resolve every problem.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the feedback...couple of things...1. Yes, the video arcade was not working, we had some recent, bad storms, I believe this may have damaged some of the electronics, I have someone scheduled to repair before our next guests. 2. We have 4 roku tvs, and the main tv is connected to cable, but has all the streaming apps available, so not sure what this issue is. 3. The guest mentioned the there is no lighting going down to the lake, if he had mentioned this to me, I could have directed him to the outdoor GFCI outlet that had tripped due to the previously mentioned storms, he could have reset the outlet, and the lights would have worked. Again thanks for the feedback, there is always room for improvement. I'm glad you enjoyed your stay otherwise.
par un voyageur
Dad’s 70th Birthday Celebration
Publié le 13 oct. 2024 sur HomeAwayThis place was perfect. I would highly recommend. The descriptions from the listing is exactly as described. The host was very easy to contact and quick to respond. We made lots of memories with family as this was my dad‘s 70th birthday. He even said this was such a big surprise, and loved every second of it.
par un voyageur
Perfect for family of 6
Publié le 7 oct. 2024 sur HomeAwayThis place is so great! My boyfriend and I both have 2 teenagers so it can be challenging finding a good spot to please us all. Our kids were never bored and stayed off their phones. Jumping off the double deck into the water, the arcade game, the fusball and the beautifully decorated house were spot on. It’s serene and the drive is pretty simple. We will be back
par un voyageur
Relaxing in nature.
Publié le 4 oct. 2024 sur HomeAwayWe had a wonderful trip...house was beatiful and we enjoyed fishing off thefeck and watching deer in the yard.
par un voyageur
Not a good experience
Publié le 30 sept. 2024 sur HomeAwayUpon arriving. The power was off.
We waited hours. The commodes stopped working. Water also came in the basement due to the storm. At that point in the evening we had to leave. House was uninhabitable. Have 12 videos. Homeowner will not give refund According to vrbo. When I spoke with a representative Saturday morning
Commentaires de Gestion de l’hôtel
30 sept. 2024 par VrboOwner, Gestion de l’hôtel
Uninhabitable? Seriously, a bit dramatic. Check-in day for this guest was the same day that the remnants of hurricane Helene ravaged parts of southwest Virginia, NC, and surrounding areas. Luckily SML was spared the worst, however we did have record rains in some areas and power outages. Check-in time for this guest was 4pm, at that time the rain had stopped, but there was a small water leak in the basement, but this also had stopped, and was easily cleaned up. This leak would not have interfered with their stay. At check-in, yes the power was still out from the hurricane. This guest wouldn't communicate with me, he kept reporting any issues he was having to VRBO, not to me directly, makes it hard for me address. At 7pm, 3 hours after check-in, I let him know that areas around the lake were starting to get power restored, so I expected the power to be on in our area shortly - he never responded to me. The power was restored between 8-8:30pm, between 4-4.5 hours after check-in, not a great way to start a weekend, but not disastrous. I had no idea the guest left the house until I received a call from VRBO around 10pm notifying me that the guest had left and was requesting a refund. If the guest would have communicated directly with, might have been about to work something out, communication is key.
par un voyageur
Bachelor weekend
Publié le 22 sept. 2024 sur HomeAwayBeautiful property, great amenities, would definitely recommend
par un voyageur
Relaxing retreat
Publié le 17 août 2024 sur HomeAwayVery nice stay. Spacious (for 4), clean and great location. Wonderful dock (rented a pontoon boat), kayaks provided, and updated kitchen and bathroom. Could use new mattresses, but overall, sweet.
par un voyageur
Quiet, restful week
Publié le 10 août 2024 sur HomeAwayJust finished a great week at this property. Our group included my husband and me, our 26-year-old son, our 21-year-old son and his girlfriend, and our two dogs (first time bringing them to the lake). It was perfect for us. The kitchen was extremely well-equipped and had newer appliances. The large dining table was great for eating and evening games. The extra fridge downstairs was great for drinks. Though we didn’t use the pool table much or the arcade games at all, they are a nice addition in the basement. Beds were comfortable. As others have said, the driveway is no joke. But the parking loop makes it infinitely easier to maneuver. We had no problem with our Suburban, even with two other cars parked there. There are a lot of stairs down to the dock, but it’s not as steep as some properties we’ve stayed at. It does get a little slippery after rain, but there are railings all the way down. Dock was spacious. Extra floater was nice, although we didn’t have access to it much as the renters next door had stuff tied to it off and on all week. There is a ladder to get from the upper dock to the lower dock, so beware of that if anyone in your party has mobility issues. The dock has ample seating, a hammock, a swing, lights, and electricity. There’s also a fridge and a bar area. Everything you could need. Location is about 20 minutes driving from Food Lion, the trash/recycling place, and the marina. We would rent again!
par un voyageur
Can’t wait to stay again!
Publié le 29 juin 2024 sur HomeAwayThe house is comfortable and clean, probably the cleanest vacation house I’ve ever seen. The dock is perfect with lots of room including space under roof with shade. The cove is quiet, perfect for swimming. We rented a pontoon boat and were able to dock it at the floating dock easily. There are a lot of stairs to the dock but they are wide & sturdy & lighted at night. The driveway is steep but the turn around at the bottom is helpful. We had no trouble in a Chevy Traverse. Kitchen is well stocked, appliances & grill are newer. We cooked all of our meals and had everything we needed. 3 fridges & washer and dryer were a nice convenience. It was HOT outside all week and the AC kept up nicely. The basement area was perfect for our 3 teenage boys. We spent a lot of time playing the arcade game and even set a new high score! The trash drop off was new for us but the place listed by the property manager was convenient. I do wish there was a secure place to keep trash outside until you are ready to take it away. We will be back for sure!
par un voyageur
Spectacular house on the lake
Publié le 25 juin 2024 sur HomeAwayI booked this lake house for a family reunion and it was fantastic! Everyone loved the property, especially relaxing on the dock by the lake. My favorite relaxation time was before everyone woke up with a cup of coffee on the sun deck. We spent plenty of time by the water but also enjoyed the other amenities, particularly the game room and the deck with the grill. Owner was quick to respond to any inquiry. I would definitely book another stay at this property in the future!
