Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Enjoyable
Publié le 13 nov. 2024 sur HomeAwayQuite, nice, beautiful location. Highly recommend.
par un voyageur
Smith Mountain Lake Stay
Publié le 20 sept. 2024 sur HomeAwayThe lay out of the house is great, but there were a few things that needs attention. When we got there we found that microwave in the upstairs kitchen did not work at all and the oven did not work properly. We rented a boat and went to tie it to the dock and the cleat almost came off because the wood was rotten. We could not really enjoy the outside area due to being dirty. It will be a great home with some updates done to it.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par VrboOwner, Gestion de l’hôtel
Sandra, thank you for taking the time to share your feedback. We apologize for the issues you encountered that kept you from fully enjoying your stay. Please know you could have reached out during your visit and our local team would have been happy to address your concerns. The microwave was checked and some pieces of plastic are cracked but it is operating as it should. Our local manager assured us that they will check the dock to see if any boards need to be replaced and if the cleat needs to be moved to a more secure place. We appreciate your feedback as we view it as an opportunity to improve and hope to have the chance to better impress you on your next getaway.
par un voyageur
Great House
Publié le 18 juill. 2024 sur HomeAwayThe house was nice. The biggest issue we had were the bugs. Every day, hundreds of gnat/fly like bugs were dead in the bathrooms (looking for water), spiders were everywhere and the kitchen was infested with ants from the second we walked into the home. We ended up having to keep all of our food in the fridge.
par un voyageur
Clean and quiet
Publié le 5 janv. 2024 sur HomeAwayThis was a last minute booking. One snafu with Vacasa with them not being able to verify my ID via DL but with a quick phone call that was corrected. The home itself is nice and has plenty of space and amenities. The decibel reader is a little off-putting but I understand with VA laws being the way they are. Overall, it was a nice stay.
par un voyageur
Quiet Getaway
Publié le 13 nov. 2023 sur HomeAwayThe overall stay was great. No major issues. The house is a little dated and seems to have been rented a lot. For example, stains in the tubs from years of use, appliance in main kitchen were a little worn (oven didn’t seem calibrated right and fridge/ice maker made lots of noises).
Don’t forget to pack toilet paper, trash bags, and paper towels if staying a while. We did 3 nights and one roll per bathroom wasn’t enough for 6 adults. The wine glasses had a ton of water spots and just looked to worn to use. The coffee pot is basic and was not clean when we arrived. Speaking of cleaning, it seems as a surface cleaning had been done before we arrived - a long while before we arrived. Would have been nice to have had a sprucing before check in (cobwebs in bathroom) and made us question the type of deep cleaning that occurs between visits (trash under the leather chair, unclean coffee pot).
Warning: The toilets seem wobbly in both guest bathrooms. Very sketchy in the downstairs bath.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We are so glad that you had a wonderful time at our beautiful home. We appreciate you bringing this concern to our attention and allowing us to review it and address it accordingly. We will be sure to forward all your concerns to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will give us the opportunity to host you again.
par un voyageur
Family Reunion Get Away
Publié le 27 oct. 2023 sur HomeAwayWe always like to get a house at the lake when we are in town for our annual family reunion. This house is in a great location and has the most amazing area overlooking the lake! We can’t wait to come back in the summer when it’s warm enough to swim!!
par un voyageur
Pontoon rental, evening board games and restaurant meals....
Publié le 25 sept. 2023 sur HomeAwayGreat property for three couples and kids. Long walk up and down steps to the dock, but that's typical at SML....Great location, easy to boat to Mango's or drive the car to Food Lion or the coffee shop. If you are a foodie, check out Bull Docks restaurant.
par un voyageur
Wonderful long weekend trip
Publié le 12 févr. 2023 sur HomeAwayHouse was beautiful and extremely clean/well kept.
par un voyageur
Great House, Very Clean
Publié le 10 oct. 2022 sur HomeAwayWe enjoyed our stay. House was clean. Fully stocked kitchen. Comfortable beds. Beautiful view of the lake.
par un voyageur de Pittsburgh
Beautiful house... on the inside
Publié le 4 sept. 2022 sur HomeAwayWe stayed a full week at this property. The inside was beautiful. It's kept very clean, as they obviously have a cleaning crew to maintain it. There were a few broken bits that come with overuse from strangers, but nothing horrible or that even mattered during our stay. It was spacious and exactly what we hoped for.
The outside? Yikes. The leaves you see covering the deck in the exterior pictures and packed into the roof lines and gutters are apparently part of the decor. We walked up to the porch along two overgrown foot high weed-gardens, and the porch had two mud-bee nests, plus cobwebs and dead bugs everywhere. The gutters are clogged and overhanging with years worth of sticks and leaves. The back deck wasn't worth sitting outside to eat at the table because the ceiling fan was covered in what looked like black mold, soot, or both. The door to the kitchen was covered in scuz. There were more cobwebs with their own cobwebs than a haunted house. Not spiderwebs, which you expect to see outside at a lake house... hanging dark dusty cobwebs caking every bit of the soffit and light fixtures. Every exterior light leading to the dock has been broken off and left to rust in the yard. Overall, this house needs a broom taken to it and power washed to bring it back to life.
This house is beautiful in a beautiful location, it's a shame to see the outside being left to rot.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review Jaclyn. We do appreciate your feedback and suggestions regarding the outside of this home. These will be passed on to the appropriate parties, and we hope to see you next year!
