Note fondée sur 396 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Personnel à l’écoute, chambre très calme, hôtel simple mais très bien
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Tracie, Gestion de l’hôtel
Dear Annie,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Staff was very friendly. She changed my room to first floor so i didnt have to walk up stairs. The hotel was very nice and clean.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tracie, Gestion de l’hôtel
Dear Kenneth,Thank you for taking the time to leave is a review!I am very happy to hear that you enjoyed your stay with us and that we were able to accommodate moving rooms for you. We hope to serve you again in the future!Sincerely,
par un voyageur
Publié le 5 août 2024 sur Expedia
The reason i went was for the pool that they have "closed flr the season" its summer this is the season for the pool.
I didnt feel safe in the room with the drug addicts that were yelling and fighting in the building.
The rooms were dirty with signs posted asking the guests to clean it themselves.
I wont stay here again. Go to Springfield or Joplin and pay a little more for the confort of bwing safe and leaving your belongings in the room.
Commentaires de Gestion de l’hôtel
5 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. I am sorry that your experience did not meet your expectations. The pool is closed due to some damages and currently still working on a resolution. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Discriminates
Publié le 5 août 2024 sur HotelsThe manager of this place was awful thank god she only checked us in and left. This manager discriminates against service dogs. Told me because i had one i needed to be up stairs where the subpar linens are at. No elevater in hotel and we have mobility issues. I told her that doesnt work and we have to have a room on the ground floor. I have stayed at this hotel before on the ground floor with my service dog had put it on my reservation and called last Friday to confirm and was told all was good. She told me we needed subpar linens because people have allergies. I cam back with i have allergies to perfumes and that doesnt mean people with perfume get subpar linens. She blew that comment off put me on the 1st floor left the hotel running the red light on her way out. The afternoon person and night person were very apologetic and very helpful. I grew up with my dad running a hotel this manager is going to get super 8 sued for ada violations. No one else on our team requested a room on the bottom they were all put in on didnt have to fight for it, I requested one due to disabilities and was made to fight for it. This hotel is the best the town has but the wrost i stay in. Ps pool was broken they cant afford to fix it. Breakfast is not worth it went to McDonald's the 2nd morning of our stay. Only good part was afternoon and night desk clerks.
Commentaires de Gestion de l’hôtel
6 août 2024 par Renee, Gestion de l’hôtel
Dear Laurie,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. However, we do have policies that we have to adhere to here at Super 8, we also continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
If this property had any competition, it would have to lower its prices very significantly! It is way overpriced for the quality and size of the market here. The amenities are quite minimal. The breakfast is almost laughable for a Wyndham property. The air conditioning system is window units that seem to avoid reducing the humidity in the rooms acceptably.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Renee, Gestion de l’hôtel
Dear Gary,We are sorry to hear that you did not enjoy your stay with us.Our prices are in range of the surrounding Hotels for competitive pricing. We do offer discounts to eligible guest as well.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to rate your stay with us here at Monett Super 8! We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Helpful cheerful staff who go out of their way to assist
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Pool was out of service indefinitely, no elevator at this property. No opportunity given to relocate or refund once it was learned that these ADVERTISED amenities were actually not available
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Nice, clean and quite
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.
par un voyageur
Good
Publié le 2 juill. 2024 sur HotelsThe front desk was friendly. The room was clean. The hotel doesn’t have an elevator but luckily we were on the first floor. I would stay there again.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to leave us a review as we appreciate all feedback. We are glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.
