Note fondée sur 733 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2022 sur Hotels
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Hallways smell funny but thats about my only complaint. Convenient and budget friendly.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Samad, Thank you for sharing your experience with us! It is nice knowing that our location was convenient for your needs and that you found us affordable, which makes your stay pleasant. However, we are sorry for the hallway smell that disturbed your hotel experience. We look forward to addressing it and welcoming you back for a better stay! Sincerely,Hotel Management
par un voyageur de Long Branch
Publié le 7 oct. 2024 sur Expedia
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Initial check in, the staff was rude and unwelcoming.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for sharing your experience. While it’s disappointing to hear about your initial check-in, it's encouraging that your feedback can help us improve. Providing a welcoming environment for our guests is a top priority, and we will address your comments to ensure a more positive experience in the future. We appreciate your insights and hope to have the opportunity to serve you better next time.Sincerely,Hotel Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear PAWAN, Thank you for your feedback. We strive to provide a comfortable experience for all our guests, and your insights are valuable to us. We appreciate your thoughts and are committed to making improvements where possible. We hope to welcome you back in the future for an even better stay.Sincerely,Hotel Management
par un voyageur
Not clean
Publié le 27 sept. 2024 sur Hotelsterrible living conditions. As soon as I entered the room and turned on the light, two cockroaches ran over the table, I thought, well, maybe there won't be any more. But when I took a shower, I saw two more on the ceiling and small ones on the floor. Then I checked my bed , but it was surprisingly clean, so I didn't change the number.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Bohdan, Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you encountered during your stay, as this is not the standard we strive to uphold. The presence of pests is concerning, and we take such reports seriously; our team will address this matter with urgency to ensure a thorough inspection and treatment. We appreciate your acknowledgment of the bed’s condition and understand how vital a clean environment is for our guests. Your feedback is invaluable as we work to improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
the staff was good and helpful.
par un voyageur de North Brunswick
Publié le 8 sept. 2024 sur Expedia
I love this Hotel, first because the staff are so nice especially Maria, Teresa they are the best
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Barbara,Thank you so much for your wonderful review. We're thrilled to hear that our hotel met your expectations and that you were pleased with the exceptional service from our staff, especially Maria and Teresa. We're lucky to have them on our team, and we'll be sure to pass along your praise and keep up the great work. Thank you again for including Extended Stay America in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
