Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This was a motel. The property had a moldy smell to it. The ice machine on the level that I was on didn’t work. The room had spider webs around the air conditioning in the room. The toilet inside of the room was not properly mounted on the floor and moved when it was used. Very bad motel.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Graham,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Catherine,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Kendrick,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 12 sept. 2024 sur Hotels
I evacuated Louisiana because of hurricane Francine, with my elderly mom and small dog. The staff was very helpful. We enjoyed the free, full breakfast every morning. The room was clean, large, and the AC worked well. I particularly appreciated the microwave and refrigerator. Our evacuation /stay away from home was quite pleasant. Thanks.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Bryan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 9 sept. 2024 sur Expedia
I had a great stay at the Best Western Inn in Monroeville from September 6th to 8th, 2024. The room was clean, comfortable, and well-maintained, providing everything I needed for a relaxing stay. The staff was friendly and accommodating, ensuring a smooth check-in and offering excellent service throughout the weekend. The location was convenient, and the amenities, including free WiFi and a delicious breakfast, made the stay even better. Overall, it was a pleasant experience, and I would highly recommend the Best Western Inn to anyone looking for a comfortable and hassle-free stay in Monroeville. I'll definitely be returning!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Ritchie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Neal Patel, Gestion de l’hôtel
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 251-575-9999.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Neal PatelBest Western Inn
par un voyageur
Publié le 1 sept. 2024 sur Hotels
par un voyageur
Publié le 17 août 2024 sur Expedia
Clean, safe lodging
par un voyageur
Publié le 17 août 2024 sur Expedia
The manager was very nice and helpful. I liked having a fridge and microwave. It was quiet and the room was large with plenty of outlets for devices to charge.
