10/10 Excellent
George
9 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in to Boulevard Palace on the 31st of December 2024, within a day after the hotel had just lost one of their senior executives. During my check-in, law enforcement was on-grounds conducting the investigation for a suspected "suicide." Despite the bereavement, the staff were very professional. Wokie at the front desk always greeted guests with a smile.
I was a little concerned of a day shift manager delay to immediately inform me after completing my request; however, he later told me it was his plan to inform me, but I was on the phone with a family member and he never wanted to interrupt me.
My housekeeper ("Albertha", if I can recall), ensured that my room was cleaned, refreshing and regularly stocked with towels. The meals were very delicious and the staff in the dining area were also very friendly.
Security were all very vigilant and always willing to assist with directions when needed. It was amazing to experience that extra precaution is taken at night to keep guests and the property safer. For security reason, I will not disclose how. The room came with breakfast with up to five choices. While the cost for a night and a meal could be a little pricey for some people; however, the location and the high quality of service make the hotel very reasonable.
The place is very nice! I wont mind rebooking!
George
Stayed 6 nights in Dec 2024