Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Kzeller, Gestion de l’hôtel
Thanks for staying with us and we hope to see you on your next visit to Montauk!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Enjoyed my stay!
Commentaires de Gestion de l’hôtel
14 août 2024 par KZeller, Gestion de l’hôtel
Thanks for staying with us at Ocean Surf Resort. We look forward seeing you the next time you visit Montauk
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Kzeller, Gestion de l’hôtel
Thanks for staying with us at Ocean Surf Resort. See you the next time you visit Montauk!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
We were extremely disappointed during our stay at Ocean Surf Resort. We’ve been visiting this property for 15 years and always looked forward coming back, especially with our two little boys. Ocean surf has always been a family like experience with families of small kids enjoying the pool laughing and enjoying themselves. our last visit was just two years ago, including my parents from out of state. our little boys have especially loved playing in the heated pool splashing laughing jumping in the pool being very carefree. everyone so kid friendly smiling and embracing them. this time it was a very different experience. the culture there seemed cold toward families very few children only be mostly adults surrounding the property. as we entered the pool area my husband saw signs everywhere that you were not allowed to jump in the pool. which was something new to us. with 9 and 6 year old boys all they do is jump in the pool. on top of that our younger son is diagnosed with autism and that is one of his favorite things to do at home is jump in the pool. We knew that this interruption in his thought process would be impossible to enforce. We tried to talk with the office manager but was not accepting of our situation with a child with special needs. Basically our summer vacation was ruined. the biggest part of our trip was letting the boys swim. we had no choice but to leave. never in my life did i think i needed to call ahead and make sure that you were allowed to jump in pool
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Kzeller, Gestion de l’hôtel
Dear Mr Richard,Thank you for sharing your feedback regarding your recent stay at Ocean Surf Resort. We sincerely apologize for any inconvenience caused by our pool policy.The safety and well-being of our guests are our top priorities. Our policy of not allowing jumping into the pool is designed to prevent accidents and ensure a safe environment for everyone. We understand that this might have affected your enjoyment, and we regret any frustration this may have caused.Your comfort and satisfaction are very important to us, and we strive to balance safety with providing a pleasurable experience for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Sincerely, Karen ZellerProperty Manager
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kzeller, Gestion de l’hôtel
Thanks for your review
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kzeller, Gestion de l’hôtel
Thank you so much for your wonderful review and choosing to stay at Ocean Surf Resort.
par un voyageur
Friendly motel on the beach
Publié le 24 juin 2024 sur HotelsThis is fairly basic motel. Very expensive for what you get but then that’s all of Montauk in the summer. The main upside is that it’s right in the beach. There’s a simple
but nice pool area too. There’s a nice cafe at the Marrin within walking distance as well as a super market. Some nice restaurants al walking distance. Staff were nice and helpful. Main down side for us was old loud a/c unit that sometimes refused to turn off. Also the room is small so the fridge is right next to your head. When it turns on and off it makes a noise. We had some noisy neighbors but that’s always a risk. Overall I’d say we would go back (and suck up the Montauk costs)
Commentaires de Gestion de l’hôtel
6 juill. 2024 par kzeller, Gestion de l’hôtel
Thanks for your valued review. We hope to see you the next time you visit Montauk.
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kzeller, Gestion de l’hôtel
Thanks for staying with us at Ocean Surf Resort. We look forward to welcoming you back on your next visit to Montauk
par un voyageur
Publié le 17 juin 2024 sur Expedia
Perfect for our quick family getaway.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Kzeller, Gestion de l’hôtel
Thanks for staying with us at Ocean Surf Resort. We look forward to welcoming you back on your next visit to Montauk!
par un voyageur
Publié le 13 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par KZeller, Gestion de l’hôtel
Thanks for staying with us at the Ocean Surf Resort. See you the next time you visit Montauk
