Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Expedia
People were nice, but …Was dirty and gross feeling. Pealing paint on tile in shower, hair on bathroom floor, carpet gross, saw a cockroach on window sill inside our room in the morning!! Ewwww…
Somehow I thought Wyndham meant clean and better quality…BIG mistake!
par un voyageur
Publié le 15 févr. 2020 sur Hotels
par un voyageur
Publié le 24 nov. 2019 sur Expedia
The breakfast was good, and the room was clean.
The staff was not as welcoming.on check-in as other places.
par un voyageur
Publié le 12 nov. 2019 sur Hotels
par un voyageur
Publié le 11 nov. 2019 sur Hotels
Night manager very rude and uncaring about problems. Her answer was go to another hotel and lose my nonrefudable paid room.
par un voyageur de Fort Collins
Publié le 5 nov. 2019 sur Expedia
We came out to Tennessee to see STS9 at the caverns. When we were checking in a very nice worker, named Happy let us have a conjoined room with our friends. That made us very Happy to say the least :) thanks so much for your great service Happy!
par un voyageur
Publié le 27 oct. 2019 sur Hotels
Went ro check
par un voyageur
Disappointed
Publié le 26 oct. 2019 sur HotelsI never stayed at this hotel, I booked this hotel by accident, thinking it was the Smokehouse Lodge. I called the hotel and even had Hotel.com call to see if I could get a refund, or a voucher for a one night stay,I know it was my fault in doing this booking, but i would think the hotel would have accommodated my request with a good customer relations, but i was wrong they wouldnt give me either. After reading the reviews about this place, i wouldnt want to stay there anyway. Shame on hotels.com for having this dump on its list. And shame on this dump for not having better customer relations... I highly reccommend staying at the Smokehouse Lodge, stay clear from this place as they dont seem to care about the clients. And even tho this hotel is independently owned i would never stay at this chain of hotels ever because of how they handled this situation..
par un voyageur
Publié le 21 oct. 2019 sur Hotels
par un voyageur
Publié le 21 oct. 2019 sur Expedia
