Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lots of improvements needed, the house is not as good as it seems
Publié le 26 mars 2024 sur HomeAwayThe place is alright, but too far from shops and main roads, was not happy with the check points it's not a gated community, the place has a lot of underline issue, like the toilets needed to be able to flush properly, and chairs in kitchen needed to be fix and doors need handles lucks broken, house manager needed to be more polite
Commentaires de Gestion de l’hôtel
11 avr. 2024 par VrboOwner, Gestion de l’hôtel
Our guests comfort are always our highest priority; any issues are always dealt with immediately. Anjean was offered every care and attention offered to all our guests. To address the issue mentioned with the toilet as an example, on are about the 4th night of her stay, at 11. 00 pm. the issue with the toilet was reported. We did not hesitate to fix it. Within minutes someone was there to address the issue, the toilet was plunged and the problem solved. It has been working as it did before. I personally stayed on the phone (face time) and saw for myself that the toilet was flushing properly and the issue never returned. I apologized to her for any inconvenience and kindly asked that only tissue should be flushed down the toilets.
one high chair was removed and since repaired. The reviews of guests who stayed before and even after Anjean's stay, are testament to our standard to maintain a fully functional and comfortable home for our guests.
The location she suggested is too far away is what other guests compliment as it's away from the noise and hustle and bustle of the city . It's only 5 minutes from the nearest supermarket and 10 minutes from the city. All of which are mentioned on the description on the listing, including the directions how to get there. The house is on a gated property in a safe upscale residential community. The House Manager's report contradicts our guest's assessment of her behavior, however, I still went over the customer service rules with the manager and I personally spoke to our guest and apologized if she felt the manager was not polite enough.
Wishing our guest all the very best.
par un voyageur de Brooklyn
Publié le 8 févr. 2023 sur Expedia
The stay was great and was even extended
par un voyageur
This place is amazing! You feel like you’re in the lap of luxury. Peaceful and extraordinary!
Publié le 3 avr. 2022 sur HomeAwayThe host was so sweet and kind. She made sure we had everything we needed. I spent a lot of time on the front porch as the view are glorious! We will be staying here next time for sure!
Commentaires de Gestion de l’hôtel
24 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you Evelyn. The pleasure hosting your very wonderful family will forever be a part of Nicay's Court high point. It was so refreshing and delightful seeing and hearing your children in the yard,. especially dear Pixie interacting with the dog . Thanks for a great conversation, exchanging our cultures and some experiences of life in Jamaica.
You are invited to return anytime.
par un voyageur
Beautiful location
Publié le 31 janv. 2022 sur HomeAwayThis property is gorgeous and the location is perfect! There was a lot of privacy and I felt at home. The place is huge and very nicely decorated. I would recommend this property and would surely revisit this home . I rate this property an A+
Commentaires de Gestion de l’hôtel
1 févr. 2022 par VrboOwner, Gestion de l’hôtel
It was a pleasure and a memorable experience to host Debra and her guest. A wonderful couple who were quiet and delightful, they were the perfect guests. Thanks Debra for leaving the home in a good condition and thank you for staying with us, we were happy to have you.
You are welcome back anytime,
