Note fondée sur 2 366 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Chambre trop humide même avec la clim... Courant d'air dans tout hôtel... Personnel de l'accueil très désagréable... Personnel des réservations des restaurants très désagréables... Le son trop fort lors des spectacles, plus aucun plaisir à écouter...
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Emplacement exceptionnel
par un voyageur
Publié le 1 avr. 2023 sur Expedia
La nourriture elle etait tres bonne mais c est tres bruyant du a la mauvaise qualite de l equipement sonore
par un voyageur
Publié le 7 janv. 2023 sur Expedia
C’est plutôt un 3*, très moyen de tous les points de vue: qualité des plats, les chambres et le personnel en général.
par un voyageur
Publié le 22 nov. 2022 sur Expedia
Au niceau qualité prix; c'était bien !
par un voyageur
Publié le 19 oct. 2022 sur Expedia
par un voyageur
Publié le 21 nov. 2024
Air conditioning in room noisy then after a few days didn't work. we were moved to a different room. that room's tv didn't work after a day. they wanted us to move again!!!
Commentaires de Gestion de l’hôtel
22 nov. 2024 par SL, Gestion de l’hôtel
Dear Michael,Thank you for sharing your comments with us.We are sorry that your experience was not what you expected and we thank you for letting us know about the inconveniences you experienced during your stay.At Catalonia Hotels, we deeply value the opinion of our guests and we are committed to constantly improving our services.Please be assured that your comments will be taken into account to continue offering better service in the future.We look forward to the opportunity to welcome you again and provide you with a more satisfactory experience.Sincerely,Social Listening ExecutiveCatalonia Montego Bay
par un voyageur de BROOKLYN
Publié le 26 oct. 2024
Food is crappy and bland. They need to find a couple of new cooks ASAP. Food is undercooked and they definitely can't cook rice. Maybe only two building got an update but the other seven is rundown moldy disgusting.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par SL, Gestion de l’hôtel
Dear Janice,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value every opinion, as it helps us identify areas for improvement in our services.We regret to hear that your experience with the food and facilities did not meet your expectations. Your observations have been noted and will be shared with our team to address the necessary improvements.Our commitment is to provide a pleasant and quality experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Sincerely,Social Listening ExecutiveCatalonia Montego Bay
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par SL, Gestion de l’hôtel
Dear Kandice,Thank you for your rating! We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,Social Listening ExecutiveCatalonia Montego Bay
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Tv in room doesn’t work. Water in shower doesn’t go down. Needs remodeling. You get what you pay for
Commentaires de Gestion de l’hôtel
17 sept. 2024 par SL, Gestion de l’hôtel
Dear Kaye,Thank you for sharing your feedback. We regret to hear that certain aspects of your stay did not meet your expectations. Your comments are important to us, and we will certainly review the concerns mentioned to ensure they are addressed.We strive to provide a comfortable and pleasant experience for all our guests, and we are continuously making improvements to our facilities and services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Sincerely,Social Listening ExecutiveCatalonia Montego Bay
