Note fondée sur 543 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par ludovic
Publié le 27 févr. 2017 sur Hotels
Accueil exécrable...aucune effort pour me comprendre, je ne souhaite à personne une personnel aussi peu accueillant
par un voyageur
AAA+
Publié le 1 août 2024 sur HotelsAmazing place to stay!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Christian,We are thrilled to hear that you had such a wonderful experience.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The staff was exceptionally pleasant, knowledgeable attentive and caring. The rooms were spacious , nicely decorated and cleaned twice daily.
The morning buffet breakfast has a large variety of delicious foods. Perhaps they should consider having an evening buffet especially when SugarMill is closed.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Patricia,We are thrilled to hear that you had such a wonderful experience overall.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. Thank you for the observation re evening buffets when Sugar Mill is closed. We usually have evening buffets during the busy winter season. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Jodie-Ann,It was our pleasure to have hosted you.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 23 juill. 2024 sur Expedia
The best
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Diego,We are thrilled to hear that you had such a wonderful experience overall.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 20 juill. 2024 sur Expedia
It was a truly lovely place, the people were all very friendly and welcoming. However, the food options were limited and while there were several restaurants, some weren't open the days we were there and the few that were always open served very similar items. Costs were also quite high and "all-inclusive" is being used very loosely.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Nancy,Thank you for taking the time to share your thoughts about your recent experience at Half Moon in Jamaica. Your feedback is invaluable to us as we continually strive to address areas of opportunity and enhance the quality of our service. We sincerely apologize for any inconvenience or disappointment you may have encountered during your stay. Please know that your concerns have been taken seriously, and the observations re limited food options have been shared with our team.We are committed to providing each guest with exceptional service and a memorable experience, and we regret that we fell short of your expectations on this occasion. Your feedback serves as a reminder of the areas where we need to focus our efforts to deliver the level of service that our guests deserve. We appreciate your patronage and hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you choose to return, please do not hesitate to reach out to me directly, and I will personally ensure that your next visit is nothing short of extraordinary. Again, thank you for sharing your feedback, and we look forward to welcoming you back to Half Moon soon. Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The staff was impeccable. Its huge so carts and bikes are available to get around. The beach is clean and the life guards are very present. The food is rhe best I've had at any resort I've stayed. Check in and check out was smooth. I did a spa treatment and it was exquisite. I cant wait to return!!!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Cicely,We are thrilled to hear that you had such a wonderful experience overall.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
par un voyageur
Publié le 1 juill. 2024 sur Expedia
We love this hotel so much, definitely we will be back
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Michiko,We are thrilled to hear that you had such a wonderful experience during your stay with us! Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Best regards,Carole LeeConcierge Agent.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Sudhan,We are thrilled to hear that you had such a wonderful experience during your stay with us! Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality. We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Best regards,Carole LeeConcierge Agent
par un voyageur
The Beginning of an Annual Tradition
Publié le 23 juin 2024 sur HotelsI had a wonderful experience at Half Moon. The staff was friendly, the property was beautiful, the management was accomodating, food was excellent and they had an interesting take on traditional cuisine items. I would also say vegan friendly. Do try out the Sugar Mill and Delmare restaurant. From day one, Fitzgerald, Tricia, Kemoya, too many to name were so accomodating. Ive had experiences at various hotels in Jamaica and by far this has been the best yet. I also like that they didnt have the typical hotel entertainment, thus I was able to have a relaxing vacation.
The only con I would say is that the Founders Cove area can be updated a bit. However, this did not take away from the experience.
Also forgot to mention the Fern Tree Spa, please get a massage, Denisha was the best. Shes very skilled at what she does.
Book the hotel and go you wont regret it.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Carolel, Gestion de l’hôtel
Dear Stacie Lee,We are thrilled to hear that you had such a wonderful experience with us. It was our pleasure to have hosted you.Thank you for taking the time to share your feedback. It brings us immense joy to know that you appreciated our warm hospitality especially from the staff highlighted. We have shared your compliments with them.We can't wait to welcome you back for another delightful getaway soon! Until then, warm wishes from all of us here at your home away from home.Warmest regards,Carole LeeConcierge Agent
