Note fondée sur 1 062 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2024
Grest
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Riu Palace Jamaica, Gestion de l’hôtel
Dear Cortez,We strive to make all of our guests feel welcome and relaxed during their time with us. It is rewarding to learn that our team’s efforts paid off.Thank you for your great evaluation.We hope to welcome you again so we can share yet another nice stay.Warmest Regards!Hotel Riu Palace JamaicaOnline Reputation Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Good food
Commentaires de Gestion de l’hôtel
21 août 2024 par Online Reputation Manager , Gestion de l’hôtel
Dear Joao,Thank you for sharing your feedback regarding your recent stay.We are glad that you highlighted the quality of our gastronomic offer. Riu tries to offer a large choice of quality food and we are very happy you were satisfied with the variety. We hope you will consider staying with us again in the future, allowing us the opportunity to deliver the exceptional service we are known for.Warm regards,Hotel Riu Palace JamaicaOnline Reputation Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Food options great. The resort was clean and staff were friendly
par un voyageur
Publié le 18 août 2024 sur Expedia
I had a wonderful time there we would definitely come back only 2 things I could have changed one when we first got there, our pillows were dirty, but the housekeeper came and changed them right away also, the palace was great, but we did have family and visitors who came Had to go to the Montego Bay resort to get visits Which was OK
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 17 août 2024 sur Expedia
par un voyageur de Milwaukee
Publié le 16 août 2024 sur Expedia
The property is nice but the rooms definitely need an upgrade.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Riu Palace Jamaica, Gestion de l’hôtel
Dear Ortavia,Thank you very much for taking the time to provide your feedback from your recent experience.We are very grateful to you staying with us.However, we regret that we failed to live up to your expectations in some aspects.We have noted your feedback to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Hoping to have the opportunity to welcome you again.Best Regards,Hotel Riu Palace JamaicaOnline Reputation Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
par un voyageur
Publié le 15 août 2024 sur Expedia
The property was beautiful. The hotel was definitely less modern and we did have some flooding issues. The shows they put on were great. The buffet was amazing (the restaurants in the resort were not good at all),
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Riu Palace Jamaica, Gestion de l’hôtel
Dear Neemah J.,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Palace JamaicaOnline Reputation Manager
par un voyageur de Ozone Park
Publié le 15 août 2024 sur Expedia
Amazing Amazing Amazing
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Riu Palace Jamaica, Gestion de l’hôtel
Dear Nanda,We appreciate you leaving your wonderful evaluation and we are delighted to read you left with positive memories.Your evaluation makes us want to continue working to offer the best service.We really look forward to welcoming you again!Kindest wishes, Nanda,Hotel Riu Palace JamaicaOnline Reputation Manager
