Note fondée sur 848 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
Was great
Commentaires de Gestion de l’hôtel
25 oct. 2024 par SH, Gestion de l’hôtel
Dear Jason , Thank you leaving us with a review ! We are happy to hear that you enjoyed your stay with us !
par un voyageur
Publié le 14 oct. 2024
Overall the property was great. Nice rooms, clean and most of the staff was good. The only thing I didn't like was I definitely felt like the staff at the Adult Only pool did not serve us as well because we are white. Looked over us many times. We tipped very often and tried to win their service but felt uncomfortable there many times. we actually moved to the kids area because of it.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par SH, Gestion de l’hôtel
Dear Todd, Thank you for leaving us with a review, we are saddened to hear about your experience on property and would like to apologize for the experience mentioned. Thank you for highlight this, as we will ensure this is addressed with our team members
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Gorgeous property. We got engaged and had an amazing time
Commentaires de Gestion de l’hôtel
17 sept. 2024 par SH, Gestion de l’hôtel
Dear Tara, Congratulations! no love like a Hyatt love :). Thank you for spending time with us at the Hyatt Zilara. stay loved, we can't wait to see you again !
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par SH, Gestion de l’hôtel
Dear Sarah, Thank you for leaving us with a review, we are happy to hear that you enjoyed your stay with us ! we can not wait to see you again .
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very beautiful and decent
Commentaires de Gestion de l’hôtel
16 sept. 2024 par SH, Gestion de l’hôtel
Dear Chelsea, Thank you for leaving us with a review , we're happy to hear that you enjoyed your stay with us.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par SH, Gestion de l’hôtel
Dear Angela, Thank you for leaving us with a review , we’d love to hear more about your experience on property to hear how we could have delighted you .
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par SH, Gestion de l’hôtel
Dear Tavia, Thank you for spending time with us at Hyatt Zilara and for taking the time to leave us with a review, we are happy that you enjoyed your stay with us.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The hotel is very nice and well taken care.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par SH, Gestion de l’hôtel
Dear Felipe, Thank you for spending time with us at Hyatt Zilara and for taking the time to leave us with a review, we are happy that you enjoyed your stay with us.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The property itself overall was good, but for the anount of money I spent, the rooms could have been better, the walls in the hallway were dirty andvthe carpet need cleaning bad. The staff was excellent
Commentaires de Gestion de l’hôtel
11 sept. 2024 par SH, Gestion de l’hôtel
Dear Shanetrise, Thank you for giving us the opportunity to host you, we are happy to that you were amazed with our staff. Thank for leaving a full review regarding your stay as we find it helpful to see from the perceptive of our guest on how exactly we can improve.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
This hotel and surrounding property was AMAZING. It deserves more than 10/10 rating. From the couteous and respectful staff, to the accomodations of the room ( junior suite):, to the many options of food choices, and beverages and mostly tge magical views of the ocean. The HYATT ZILARA will definitely have a returning guest with me.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par SH, Gestion de l’hôtel
Dear Michelle, We are happy to know we had the pleasure of hosting you! Thank you for leaving us with a review and we are looking forward to hosting you again.