Note fondée sur 858 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Online Quality Manager, Gestion de l’hôtel
Dear Guest,
We would like first and foremost to thank you for choosing Iberostar for your recent holiday.
We asked that in the future you advise our team of any issues that you are experiencing so that we can ensure that you take home beautiful memories.
Again, we thank you for your comments and we hope to welcome you back again soon.
Best Regards,
Online Quality Manager
Iberostar Jamaica
par un voyageur
Publié le 4 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2019 par Quality Manager, Gestion de l’hôtel
Dear Guest,
We truly appreciate you taking the time to rate our hotel services.
We hope to welcome you back soon.
Best Regards,
Online Quality Manager
Iberostar Jamaica
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Parts of the hotel were undergoing renovation so some of the restaurants as well as the lazy river were closed. A water line had broke on the first night of our stay and caused them to shut off water for about 1-2 hours but they quickly fixed the issue. Due to the buffet being closed for renovation, people who stayed at Suites had to go over to the Beaches property to share the buffet. However, the A La Carte restaurants were superb and did not disappoint in the slightest. Most guests focused on the buffets which led to the A La Carte restaurants being relatively empty and quiet which allowed for very peaceful family meals. Overall it was a great stay even with the few hiccups.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Quality Manager, Gestion de l’hôtel
Dear Eddie,Thank you for your kind words following your recent holiday with us. We look forward to welcoming you back in the near future.Kind regards,Iberostar Selection Rose Hall Suites
par un voyageur
Publié le 16 oct. 2024 sur Expedia
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Oralando, Gestion de l’hôtel
Good Day,First and foremost thank you for choosing Iberostar hotels All Inclusive as your destination of travel. Thank you for the reviewRegards,Oralando
par un voyageur de Brooklyn
Publié le 13 oct. 2024 sur Expedia
I enjoy the food and the club , which they should promote more . I also feel the hotel has so much potential for more.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Quality Manager , Gestion de l’hôtel
Dear Patricia,Thank you for choosing us for your stay and for taking the time to send us your feedback. It is great to know that you were satisfied by our top quality gastronomy and the advantages of The Club, anf of course, we will take into account your constructive observations. It would be an honour to serve you again in the future. Kind regards,Iberostar Selection Rose Hall Suites
par un voyageur
Publié le 5 oct. 2024 sur Expedia
par un voyageur
Publié le 4 oct. 2024
Hotel rooms are falling apart. Vanity door fell on my foot the first night
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Quality Manager, Gestion de l’hôtel
Dear Candi,Thank you for your feedback. As you know, we were aware of the issue during your stay and sincerely apologise for the inconvenience you experienced. We appreciate your understanding of the actions taken to compensate for the incident.We would also like to inform you that renovations have begun in the hotel, focusing on areas away from guest rooms to minimise disruption while enhancing the overall experience.Thank you once again for your feedback, and we hope to welcome you back in the future.Kind regards,Iberostar Selection Rose Hall Suites
par un voyageur de Plainfield
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Oralando, Gestion de l’hôtel
Good Day,First and foremost thank you for choosing Iberostar hotels All Inclusive as your destination of travel. Thank you for the reviewRegards,Oralando
par un voyageur
Publié le 19 sept. 2024 sur Expedia
