Note fondée sur 865 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024
The staff at the bar was awesome
But we paid for a upgrade room for 420.00 and they never said there was construction going on. I wouldn't of paid for the noise
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Quality Manager, Gestion de l’hôtel
Dear Jason,Thank you for sharing your review. We are delighted to hear you enjoyed your holiday. We will review your comments with our team to ensure we continue to meet our guests' needs. We look forward to welcoming you back soon.Best regards,Iberostar Waves Rose Hall Beach
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Will visit again!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Quality Manager, Gestion de l’hôtel
Dear Ryan,We were pleased to hear that you enjoyed your holiday at our hotel. We hope you will come back and visit us again soon.Kind regards,Iberostar Waves Rose Hall Beach
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I liked everything apart from bathroom. Food, staff, Surroundings were great .The bathroom was clean but needs an upgrade.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Quality Manager, Gestion de l’hôtel
Dear Julian,Thank you for your valuable feedback. We are delighted to hear that you enjoyed our food, excellent service, and surroundings. It is especially rewarding to know that our team of professional chefs satisfied your expectations with our variety of local products, freshly prepared to the highest standards.We appreciate your comments about the bathroom, and we want you to know that we strive for impeccable facilities and service in all areas of our hotels. Should you choose to stay with us again, please feel free to raise any concerns so that our team can promptly address them, ensuring a comfortable and pleasant experience.We hope that Iberostar remains in your future holiday plans.Kind regards,Iberostar Waves Rose Hall Beach
par un voyageur de Elmhurst
Publié le 15 sept. 2024 sur Expedia
Property is very nice, beautiful beach, very clean water and close to the hotel there is a coral reef for snorkeling. But the hotel is old and the rooms are also old and you can feel the damp in the rooms, the air conditioning is ok, the food is good but not great
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Quality Manager, Gestion de l’hôtel
Dear guest,Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon. Best Regards,Iberostar Waves Rose Hall Beach
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great time good people amazing vibe
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Quality Manager, Gestion de l’hôtel
Dear Rafael,Thank you for sharing such a positive review of your stay. We would be honored to have you back with us soon.Kind regards,Iberostar Waves Rose Hall Beach
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Food was great
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Quality Manager, Gestion de l’hôtel
Dear Rebecca,Your wonderful feedback after your stay made our day. We look forward to your next visit.Kind regards,Iberostar Waves Rose Hall Beach
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
Publié le 1 sept. 2024 sur Expedia
par un voyageur
Publié le 21 août 2024 sur Expedia
Very beautiful property, but do not fall for their trick of making you a club member in the other building called the suites. Overall we enjoyed our stay. The food, the cleanliness and staff were awesome.
Commentaires de Gestion de l’hôtel
27 août 2024 par Quality Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to write to us. We are glad to hear that you had a pleasant stay, please come back and visit us again soon.Regards,Iberostar Waves Rose Hall Beach
