Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
30th Birthday for Fiance
Publié le 8 mars 2024 sur HomeAwayGorgeous property, however, the location is difficult to reach without experienced drivers and proper transportation -- expect a 15-minute trip from the main street to the home. Overall my group had a beautiful time but we had to manage expectations regarding staff/contractors connected to the location.
Commentaires de Gestion de l’hôtel
15 mars 2024 par VrboOwner, Gestion de l’hôtel
Do not trust this lady i would not host her again.
She is a serial complainer over the smallest of things and lies to get discounts from our services.
I dont like talking negative about people but i feel in her case hosts need to be warned....
par un voyageur
Bachelor party
Publié le 29 févr. 2024 sur HomeAwayGreat property, host is easy to work with. He gave us late check due to late flights. House and view were impossible to beat. Felt safe, calvin, the house majordomo locked up every night (not that he probably needed to), and took very good care of us. Chef was great, good cook and fun to be around.
Not related to the villa but the tranport service was not timely and appeared driver was getting kick backs any time we stopped. Id recommend asking for the grocery store rather than "can we stop for beer" otherwise you're paying tourist prices.
Commentaires de Gestion de l’hôtel
15 mars 2024 par VrboOwner, Gestion de l’hôtel
These guys are the best, super cool and very appricative for everything we did for them..
SUPER GUESTS....
par un voyageur de Ft Lauderdale Florida USA
Waterfield stay
Publié le 17 oct. 2023 sur HomeAwayWe loved the location - view was awesome!
Some minor repairs needed:
Door handles in a few rooms
Plumbing in the master bathroom was broken
Bathrooms need to be enclosed
The chef was amazing the food was very welll prepared
It would have been nice to have a liter of fresh drinking water in the kitchen on arrival due to distance from markets and shops
Property manager and the chef were very hospitable
Commentaires de Gestion de l’hôtel
11 déc. 2023 par VrboOwner, Gestion de l’hôtel
Dear Althea,
Thank you for your kind words and pointing out some minor issues.
These have now been address and i appricate you bringing this to my attention.
Regards
James
par un voyageur
Beautiful House, horrible staff
Publié le 19 août 2023 sur HomeAwayPros: Stunningly beautiful villa/views. Chef Mickel is amazing. Omar is also amazing. JA has a dispensary!
Cons: Kenroy, VIP Getaway Tours driver, will overcharge for any and everything he can. He was late picking us up from the airport and EVERYTHING else the entire trip. Never an apology or discount for perpetual tardiness. Quoted one price for a Negril boat excursion with amenities but when it changed to Montego Bay, the price was the same but the amenities were not – and was shortened from four to two hours because he picked us up late. He kept 1 of the 2 bottles of bubbly we didn’t drink advising “you’re supposed to pop that while you’re on the boat”.
If the driver wasn’t robbing us, House Mgr Andre was. By day two, pouring his own drinks from our duty free bottles. Removed the liquor, so he drank the beer. Packed plenty for himself every meal. Went shopping for us with a list and $350 (8/6) – on (8/7) while shopping for birthday items, we spent $350 more which included food for dinner THAT NIGHT. The next morning (8/8), they said we needed spices and onions for dinner THAT NIGHT. We refused to go/they figured it out. We swept the floor, washed towels twice, cleared dishes from the table most meals and dirty dishes were often stacked in the sink until the next day.
The Owner James checked on us every other day. He's great! I was so frustrated by day 3, I couldn't give him the necessary feedback bc I felt like we were being robbed by Andre and Ken.
Commentaires de Gestion de l’hôtel
2 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, this has beed very important to us and we have now changed the villa manager Andre and have new contract drivers. We always strive for a 5 star service and standard and putting these measures in place will achive our goals.
par un voyageur
The Perfect Jamaican Tranquil Getaway
Publié le 4 août 2023 sur HomeAway-perfect host (super accommodating)
-chef Mikael is THE best, food is SUPER TASTY
-beautiful mountain view of the ocean
-really comfortable beds, high end linens
-decks off of bedrooms are tranquil
-showers are divine
-15 minute ride to Doctors Cave Beach
I’ll ALWAYS come back here to enjoy this hidden gem in paradise!
Commentaires de Gestion de l’hôtel
11 déc. 2023 par VrboOwner, Gestion de l’hôtel
Dear Warren,
Thank you for your kind words it was a pleasure hosting you at the villa.
Best
James
par un voyageur
Our stay
Publié le 2 juill. 2023 sur HomeAwayOur stay at the Waterfield Villa was nothing short of AMAZING! Andre (who we nicknamed SUPERMAN), went above and beyond for us. He made our stay feel like a home away from home. He attended to our needs, he provided us with great suggestions for our daily activities. He provided great tips on how to stay safe. Also he treated us like FAMILY!
Commentaires de Gestion de l’hôtel
22 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words it was a pleasure hosting you ladies we look forward to your return.
par un voyageur
Perfect vacation
Publié le 1 mars 2023 sur HomeAwayEverything was top notch at this property from the moment we arrived at the airport and had the driver waiting to pick us up. The property owner met us at the home for a welcome tour and introduction to the house manager, Andre. Andre took care of every detail at the house, even lighting the fire each evening after dinner and adding logs throughout the night. He recommended a beach trip to Negril and arranged all the details for us to have a great day at a beachfront partner hotel property. We utilized the on site chef service and had wonderful meals every night. Truly a perfect vacation.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par VrboOwner, Gestion de l’hôtel
Dear Scott,
Thank you for your kind words it was a pleasure hosting you at the villa.
Best
James
par un voyageur
Great Communication
Publié le 23 janv. 2023 sur HomeAwayProperty manager was very professional and helpful.
Commentaires de Gestion de l’hôtel
22 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your business it was a pleasure hosting you and your group..
par un voyageur de Boston, MA
Montego Bay’s best kept secret..
Publié le 30 déc. 2022 sur HomeAwayI booked Waterfield villa for a family vacation and it was one of the best places we’ve rented. James and De are lovely hosts and care for the place with utmost love, it totally shows. The views of Montego Bay from the property are spectacular, the decor very elegant and minimalist. The rooms were clean and each of them came with a beautiful view that’s so perfect to wake up to. James connected us with the best driver to take us around, had great recommendations on things to do and even helped with booking places and activities we did in Negril and Montego Bay. The food was delicious and we enjoyed every meal, even the little picky eaters enjoyed their meals. Andre took great care of our every need and was very knowledgeable of the area. The pool area was the favorite hangout for our party, you could spend a few days just enjoying family time on the property. It was truly a pleasure staying at waterfield villa. This place offers lots of privacy and felt extremely safe too. We are definitely coming back next year!
Commentaires de Gestion de l’hôtel
22 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Archie, it was absolute pleasure hosting your family. We really appreciate your kind words, and look forward to welcoming you back in the future
