Note fondée sur 1 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
3 dans un Monterey
Publié le 3 août 2024 sur HotelsSéjour très agréable. Le cadre est fantastique. Les chambres méritent juste une rénovation.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Laurent,Thank you for your wonderful feedback. We're delighted you enjoyed such a pleasant stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and your helpful input is greatly appreciated. We hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 24 juill. 2022 sur Expedia
Bon petit dejeuner. Chambre confortable. J ai adoré les braseros. Piscine chauffée
En revanche chambre mal insonorisée, on entend les pas des voisins du dessus, plancher qui craque beaucoup. Surprenant pour un Whatt
Commentaires de Gestion de l’hôtel
26 juill. 2022 par General Manager, Gestion de l’hôtel
Frédérique,
Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's great to see that our comfortable accommodations, delicious breakfast, and relaxing pool were highlights of your stay. That said, we will discuss your concerns regarding noise with our team to see where we can make improvements. Nevertheless, we enjoyed serving you and hope you'll revisit us soon!
Heidi Bettencourt, Director of Sales & Marketing
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The beds were comfortable and the shower was great
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Mona,Thank you for highlighting the comfort of our beds and the quality of our showers. We're glad you enjoyed these aspects of your stay, and we look forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The property is beautiful and I appreciate it the electric vehicle charging stations. Also, the service was wonderful and the food and cafe options were delicious.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Mariela,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and sharing your perfect rating! We are thrilled to hear our onsite dining, friendly service, and amenities added to the enjoyment of your stay. It was a pleasure to host you and we look forward to welcoming you back on your next visit. Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 3 sept. 2024 sur Hotels
It is complicated stay, one side it is a beautiful property, but meanwhile, many things are not well maintained, such as the hot tub is pretty dirty, and The door is not blocking the sound so you can hear the high way noise in the night. For the staff, some of them are super nice, like a lady Stephany Cooper, but some staff, especially the sea root restaurant check in person, pretty rude and cold.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Xiaoxi,Thank you for taking the time to share your comments with us. We are happy to know that you appreciated our beautiful facilities and helpful staff members. However, we will take your concerns regarding the hot tub cleanliness and restaurant reception staff into consideration. Thank you, and we hope to have the opportunity to show you a better overall experience in the future. Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 2 sept. 2024 sur Hotels
We had an enjoyable time in Monterey. The hotel is nice, but the beds were saggy. Definitely time to replace the mattresses. The decor is lovely, serene and modern. The staff was friendly and welcoming. The restaurant was not able to accommodate the large number of guests who were there, so we had to eat breakfast elsewhere off property.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Katherine,Thank you for being our guest and sharing your valuable feedback. While we are sorry your stay wasn't perfect, we are delighted you enjoyed our amazing hotel and wonderful staff. We are always working to improve and look forward to welcoming you back for another memorable experience. Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Very nice, great food,walkable, fun for family, games available.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Liana,Thank you for taking a moment to share your thoughts. It is a pleasure to learn you enjoyed your stay with us, particularly highlighting our delicious food, convenient location, and fun games. Having you as a guest was a pleasure, and we look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 29 août 2024 sur Expedia
Very enjoyable stay
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager, Gestion de l’hôtel
Pankaj, Thank you for your perfect review! We are thrilled to hear you enjoyed your stay with us. We hope to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course soon for another enjoyable experience!Heidi Bettencourt,Director of Sales & Marketing
par un voyageur
Publié le 27 août 2024 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
Limited dining options.
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Carlo,Thank you for reviewing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and sharing your high rating. We appreciate your perspective regarding dining options and will look into how we can enhance our guest experience and ensure your next stay is perfect!Heidi Bettencourt,Director of Sales & Marketing
