Ratings based on 1,119 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 21, 2024 on Expedia
Cute place. Nice artificial fire pits, hot tub, and pool. Rooms get humid quickly and window unit A/C tries hard but only goes to 65. Windows open, which is nice, but no screens. Major street outside windows is very loud. I don't blame the hotel for fire engines at 4am, but the fact is they were there each night and woke up all four of us. Staff was nice. Housekeeping is on a (4 years later) covid schedule aka request only. Good value for the location, especially compared to neighboring options. Would return again for a nice budget option. Breakfast was basic but good. Free parking is a plus. Cute enclosed fireplace in room. Felt safe. Beds ok.
Comment from Hotel Management
Sep. 23, 2024 by Mario, Hotel Management
Alexander, We appreciate all the feedback. Thanks again for letting us know.
by A traveller
Posted Sep. 19, 2024 on Expedia
Very clean room, breakfast was really good . We used the pool and my son got free pass for gym. No noise at night as hotel beside busy road. Really enjoyed our 3 nights and would recommend
Comment from Hotel Management
Sep. 21, 2024 by Mariposa Inn & Suites Management, Hotel Management
Dear Rosand,Thank you for your excellent review! We’re thrilled to hear you had a great stay with us. It’s fantastic that you enjoyed the clean room, the breakfast, the pool facilities, and your son’s gym pass. We're also glad the noise levels were to your satisfaction despite the busy road nearby. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay soon!Thank You,Mariposa Inn & Suites Management
by A traveller
Posted Sep. 19, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Mariposa Inn & Suites Management, Hotel Management
Dear Jennifer,Thank you so much for awarding us a positive rating for your stay at our Mariposa Inn and Suites hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Mariposa Inn & Suites Management
by A traveller
Posted Sep. 19, 2024 on Expedia
Great spot!
Comment from Hotel Management
Sep. 21, 2024 by Mariposa Inn & Suites Management, Hotel Management
Dear Wendy,Thank you so much for your heartfelt review! We are always delighted to receive such fantastic feedback from our guests about their experience staying with us. We work tirelessly to ensure our guests experience the best hospitality in Mariposa Inn and Suites. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Mariposa Inn & Suites Management
by A traveller
Would Not Go Back
Posted Sep. 18, 2024 on HotelsDated , rooms smell of cleaning supplies heavily. Needs new beds badly very uncomfortable and old.First room had no hot water at bathroom sink and water stopped running in bathtub, was moved to another room nxt morning no hot water in bathroom sink again. The continental breakfast was terrible bananas was all brown and bruised, very limited on choice.
We definitely was disappointed.
Comment from Hotel Management
Sep. 21, 2024 by Mariposa Inn & Suites Management, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for your experience and appreciate your honesty. We're sorry to hear about the issues with the room's cleanliness, bed comfort, and hot water. Your comments about the breakfast have been noted, and we are actively working to improve our offerings. Guest satisfaction is our priority, and we would love the chance to make it right.Sincerely,Mariposa Inn & Suites Management
by A traveller
Posted Sep. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Mariposa Inn & Suites Management, Hotel Management
Dear Tom,We are sorry that your experience at our Mariposa Inn and Suites hotel was not up to par. We hope you will give us another chance to provide you with the superior hospitality we are typically known for. If you read all of our previous reviews, you will find that we take immense pride in offering a great place to stay. It's important to us to take the feedback guests provide and look for ways to improve. Thank you for choosing to stay with us.Sincerely,Mariposa Inn & Suites Management
by A traveller
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Mario, Hotel Management
We appreciate all the feedback. Thanks again for letting us know.
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Mario, Hotel Management
Adriana, We appreciate the feedback. Thanks again.
by A traveller
Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Mario, Hotel Management
Janey, We appreciate the feedback. Thanks again.
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Mario, Hotel Management
Lillian, We appreciate the feedback. Thanks again.
